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Q: ROI for IT training courses, especially in security technologies ( Answered,   0 Comments )
Question  
Subject: ROI for IT training courses, especially in security technologies
Category: Computers
Asked by: seeker1-ga
List Price: $50.00
Posted: 11 Jul 2002 20:00 PDT
Expires: 10 Aug 2002 20:00 PDT
Question ID: 38744
I need hyperlinks to white papers and articles covering the ROI for IT
Training for employees -- especially the ROI for training in security
technologies if available.  I'd like to review the best available
literature on the subject, e.g. from IT analyst firms, IT journalists,
etc.  In other words, what's the value of paying for this training
from an employer's point of view?
Answer  
Subject: Re: ROI for IT training courses, especially in security technologies
Answered By: lot-ga on 11 Jul 2002 21:04 PDT
 
Hello seeker1-ga,

.
From my initial research I found the following.
.
"Is It Worth the Cost? Calculating the ROI of Training" March 1, 2002
author: John Setaro, Ph.D. THINQ

http://whitepapers.informationweek.com/data/detail?id=1015366479_774&type=RES&src=FEATURE_SPOTLIGHT&x=1544393173
.
“Improved Profitability through Total Knowledge Management”
http://techlibrary.wallstreetandtech.com/data/detail?id=998427431_287&type=RES&x=1725794751
.
“Learning Management Systems”
http://www.thinq.com/pages/white_papers_pdf/LMS%20The%20Backbone%20of%20Your%20Training%20System.pdf
.
Docent article by: Tobin Gilman, VP of Product Marketing
http://www.docent.com/elearning/gilman_01.html
.
“LMS, The Backbone of Your Training System”
author: John L. Setaro, Ph.D.
http://www.thinq.com/pages/white_papers_pdf/LMS%20The%20Backbone%20of%20Your%20Training%20System.pdf
.
“Consultants Find a Solid Return on Training”
http://www.comptia.org/marketresearch/ROIcaseStudy2.pdf
.

Search stategy:
white paper ROI IT technology training
://www.google.com/search?hl=en&lr=&ie=ISO-8859-1&newwindow=1&safe=off&q=white+paper+ROI+IT+technology+training
.

I will suppliment the above with additional articles and links as I am
continuing the research to fully furnish the answer

regards
lot-ga

Clarification of Answer by lot-ga on 12 Jul 2002 18:27 PDT
Hello seeker1-ga,
.
after much searching, ROI specific to training in security
technologies, and articles from an employer perspective failed to
surface. ROI for e-learning, and generic learning was common.
.

I have sourced the following links below.
.

“Here is Formuli for Quantifiying the Value of a Training Technology
Investment”
http://www.workforce.com/section/11/article/22/13/78.html
.
“Building a Workforce for the Information Economy”
http://books.nap.edu/html/building_workforce/
.
Interesting sections include 
“Making More Effective Use of the Existing IT Workforce”
http://books.nap.edu/html/building_workforce/ch6.html
.
and “ Longer-Term Strategies for Increasing the Supply of Qualified
Labor: Training and Education
http://books.nap.edu/html/building_workforce/ch7.html
.
“Measuring the ROI of training” Ben Worthen
http://www.cio.com/archive/021501/roi.html
.
Is it Worth the Cost? Calculating the ROI of Training
http://www.thinq.com/pages/new_wp_IsItWorthTheCost.htm
.
“The Managers Role in Training” Sandra Gitten
http://www.nwnetsmart.com/ns/getsmart/ARCHIVES/070201.html
.
“How Can you Educate People on IT Security”
http://www.itsecurity.com/asktecs/feb3602.htm
.
“How E-Learning can Increase ROI for Training”
http://www.thinq.com/pages/new_wp_IncreaseTheROI.htm
.
“The Future of E-learning” David Wilson, Tony Callaghan and Sue Honore

http://www.thinq.com/pages/new_wp_thefuture.htm
.

“Assessing the ROI on Training” Clive Sherperd (generic)
http://www.fastrak-consulting.co.uk/tactix/Features/tngroi/tngroi.htm
.

“Estimating ROI for a Web-based training course”
“compares the cost of instructor delivered and web based training”
http://www.designingwbt.com/content/roi/WBTROI95.xls
.
“Learning for Results” Kirk Hallowell, Ph.D. and Ted Perzanowski
http://www.hallowell2.com/Learning%20for%20Results.htm
.
“Show Me the Return” Wendy Webb on online training
http://www.trainingsupersite.com/ittrain/pastissues/November99/nov99coverstory.htm
.
“E-learning ROI Internet Time”
http://www.internettime.com/itimegroup/metrics.htm
.
“Security and Company Culture” Michael G. McCourt
http://www.ncix.gov/news/2002/feb/cind-2002-02-01.html
,


Books  (generic)
http://www.amazon.com/exec/obidos/ASIN/0884154920/innovationinperf/103-7775706-8258200
http://www.amazon.com/exec/obidos/ASIN/0814405746/ref=ase_innovationinperf/103-7775706-8258200
.

Search strategy:
.

security training ROI
://www.google.com/search?q=security+training+ROI&hl=en&lr=&ie=UTF-8&newwindow=1&safe=off&start=0&sa=N
.
ROI training for employees security
://www.google.com/search?q=ROI+training+for+employees+security&hl=en&lr=&ie=UTF-8&newwindow=1&safe=off&start=0&sa=N
.
It’s a shame there isn’t currently a document for the ROI for security
technologies that is tracable. I hope the above information at least
assists you in some way to make an informed decision regarding
training and ROI on a more general level.
.
kind regards
lot-ga
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