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Q: Measuring Organisational Culture ( No Answer,   1 Comment )
Question  
Subject: Measuring Organisational Culture
Category: Business and Money
Asked by: weegie-ga
List Price: $20.00
Posted: 14 Aug 2004 23:39 PDT
Expires: 13 Sep 2004 23:39 PDT
Question ID: 388025
I am looking to measure the current culture in my organisation against
an already identified desirable one, and then implement a strategy to
change it accordingly.

The desirable culture has three components:
1. High performing
2. Customer focused
3. Team culture

My organisation is a financial services provider (retail banking;
business banking; general insurance and wealth management) with
approximately 7500 staff. they are dispersed throughout Australia.
Currently we are focused solely on the domestic market.
Answer  
There is no answer at this time.

Comments  
Subject: Re: Measuring Organisational Culture
From: nadaanswers-ga on 30 Aug 2004 17:52 PDT
 
There are a number of standard Organisational Design tools that can be
used to measure and potentially change culture.

Before you even should start this you need the CEO AND OTHER SENIOR
EXECUTIVES TOTALLY committed or you are just wasting both time and
money.

1.Measure where you are currently
By using surveys of staff, suppliers and customers

2.Train the middle managers first
If the staff is empowered to produce high performance work the middle
managers are the ''losers?
They have made a career at play politics. You may have to replace up
to half your current managers.

3.Cultural change is VERY HARD, EXPENSIVE AND RISKY
The CEO puts his/her job on the line if it fails. The stock market
will punish you for even trying.
 
If you are serious have a talk to Dr Harris Friedman 

http://www.scu.edu.au/schools/gcm/PhDinOCD/index.html

Regards,


Richard Hayes

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