I am trying to find out what windows 2000 service controls mass
storage/RAID devices.

My situation is as follows.
I run windows 2000 professional, and I have a Promise brand ATA
controller built into my motherboard.  I was updating the drivers for
the promise controller earlier today, and windows asked for a restart.
 Now, the system hangs upon the windows bootup.  The progress bar
freezes up, and my system stops responding.  Obviously I did not
install the proper drivers...

I have tried booting up in various types of safe mode, none of them
working.  From what I have read off the microsoft website, safe mode
loads drivers for mouse, keyboard, display, etc.., and mass storage
devices.  What this means is that no matter which way I boot up
windows, the mass storage drivers still load.  I have also attempted
to do a windows 2000 automated recovery from the windows 2000
professional CD.  This was unsuccessful.

What it comes down to is I must boot into the recovery console from
the windows 2000 CD and use the "disable" command to disable the
service controlling the RAID/mass storage devices.  Only problem is, I
do not know which service controls this device.

I have been utilizing the following links for my situation:

http://www.microsoft.com/windows2000/techinfo/reskit/samplechapters/fnbb/fnbb_str_tsbg.asp

http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716

http://64.233.167.104/search?q=cache:_WUemcvZ0V4J:support.microsoft.com/default.aspx%3Fscid%3Dkb%3Ben-us%3Bq314058+windows+2000+recovery+console+disable+drivers&hl=en

http://www.microsoft.com/windows2000/techinfo/howitworks/management/w2kservices.asp



This is as far as I've come without destroying my computer.  Please
help me.  Thank you.

Have you tried booting up in the Last Known Good boot option?

yes, I have tried booting from last known good configuration...same
results, but thank you for the suggestion.