Please, can anyone help me in the configuration of skype software
found at www.skype.com I am using a "headset with built in microphone"
I have loaded my account. But the problem is that I call my friends,
it rings, they pick the phone, they talk, I hear them but they do't
hear me. I tried the same headset using net2phone and it worked. I
feel that its a problem somewhere. I am using skype version 1.0.
Please can anyone help me? |
Clarification of Question by
jossychina-ga
on
25 Aug 2004 03:36 PDT
This is my sytem information:
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Build 2600
OS Manufacturer Microsoft Corporation
System Name CAFE6
System Manufacturer VIA Technologies, Inc.
System Model VT8601
System Type X86-based PC
Processor x86 Family 6 Model 6 Stepping 3 CentaurHauls ~666 Mhz
BIOS Version/Date Award Software International, Inc. 6.00 PG, 8/13/2003
SMBIOS Version 2.2
Windows Directory E:\WINDOWS
System Directory E:\WINDOWS\System32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.0 (xpclient.010817-1148)"
User Name CAFE6\Sharp
Time Zone Pacific Daylight Time
Total Physical Memory 128.00 MB
Available Physical Memory 37.12 MB
Total Virtual Memory 598.44 MB
Available Virtual Memory 340.72 MB
Page File Space 479.95 MB
Page File E:\pagefile.sys
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Request for Question Clarification by
palitoy-ga
on
25 Aug 2004 04:10 PDT
Hello Jossychina
I think this is one of those problems that is very easy to work out if
you are at your PC but slightly more difficult to diagnose from afar
but I will give it a shot.
From your system information I think it indicates you have 666MHz CPU
with 128Mb or memory. The recommended limits for Skype are 1GHz and
256Mb (but the minimum requirements are within your PC specification).
One possible solution to your problem may be that you are running low
on resources (especially memory) when running Skype, although the fact
you can hear your friends is encouraging that it is probably not this.
From what you have indicated it appears that Skype is connecting the
call correctly as you can hear your friends but they cannot hear you.
This to me would suggest that there is a problem with your microphone
or most probably the way it is set up to use Skype.
There is a detailed sound configuration page at the Skype site here:
http://www.skype.com/help_sound.html
http://www.skype.com/help_sound_xp.html
If you work your way through this page it should at least ensure that
your microphone is correctly set up.
Another possible problem is the type of headset you are using:
"What kind of headset should I use?
You need a computer headset, not a telephone headset. A computer
headset has two separate connectors ? one for the microphone, and one
for the speaker (some newer headsets connect via USB, these are
typically a bit more expensive but in general quite good). Also make
sure that the headset has a microphone. You can also buy a handset,
just as long as it has two connectors so that it can be plugged into
your computer."
http://www.skype.com/help_faq.html
If this information is sufficient for an answer or you are still
having problems please ask for more help and I will do my best to
further help you out.
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Request for Question Clarification by
palitoy-ga
on
27 Aug 2004 01:26 PDT
Hello Jossychina
How are you getting on with this? Do you need any more help or has my
answer provided you with the solution?
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Clarification of Question by
jossychina-ga
on
28 Aug 2004 09:30 PDT
Yea, I got it. It was a bit helpfull. There was a little change. The
person can now here noise. He said my voice is cracking. He hears it
as a noise. I just need a little more help. I think it will be OK with
little more configurations. Thanks!
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