I'd like to know the answer to this questions.  What is the national
average of returned surveys sent to customers to fill out and then
returned to the originals sender fill out with answers?  These are
customer service satisfaction surveys.

<The industry average response rate for customer satisfaction surveys
is 25%, according to Anne Holland, publisher of MarketingSherpa.com a
media marketing company.
http://www.fpsc.com/MarketScope/MarketScope-Sept03/

According to Customer-satisfaction-surveys, the industry average
response rate for customer satisfaction surveys is around 25%.
http://www.customer-satisfaction-surveys.com/faq.html

According to an article by Nigel Hill on ecustomerserviceworld.com,
the generally accepted figure for an ?average? response rate for
customer satisfaction surveys by post is 25%.
http://www.ecustomerserviceworld.com/earticlesstore_articles.asp?type=article&id=627>


<Search strategy:>

<"customer satisfaction surveys" "industry average response rate">
<://www.google.com/search?q=%22customer+satisfaction+surveys%22+%22industry+average+response+rate%22&btnG=Search&hl=en&lr=&ie=UTF-8>

<customer satisfaction surveys" "average response rate">
<://www.google.com/search?hl=en&lr=&ie=UTF-8&q=%22customer+satisfaction+surveys%22+%22average+response+rate%22>


<Hope this helps.>