i'm working on a friend's new a650y hp pc and can't figure out why he
can't view web pages full size

herbieg-ga:

We'll need more information on this, so please provide the following: 

1. What browser and what operating system do you use?
2. Do you mean you can't maximize the browser window? (Or did you mean
something else what you mean "can't view web pages full size"?)
3. What is the resolution setting on the PC display?
4. Does this happen for all sites? (If not, give an example).