when trying to use the search newsgroup feature of outlook express, I
get an error message and the program closes. Any ideas on what is
causing this?

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Request for Question Clarification by googleexpert-ga on 02 Sep 2004 05:55 PDT

hi garit-ga,
Can you tell me what that error message is?
Thanks.
-googleexpert

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Clarification of Question by garit-ga on 02 Sep 2004 09:06 PDT

Error signature
App name: msimn.exe    App version: 6.0.2800.1123
Mod name: msoe.dll     Mod version: 6.0.2800.1437
Offset: 000eed1f

Exception Info
Code: 0xc0000005       Flags: 0x00000000

There was a lot more log type data.

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Request for Question Clarification by googleexpert-ga on 03 Sep 2004 19:59 PDT

Hi garit-ga,
I came across this forum thread about Spyware/Malware and Outlook Express:
http://forums.infomaticsonline.co.uk/thread.jsp?forum=2&thread=32084

If you don't have Ad-Aware or Spybot installed, I suggest you download
and install those programs
to as a possible solution for being able to search newsgroups with Outlook express.

Otherwise, please run Ad-Aware and Spybot and tell me if that fixes your problem.

Ad-Aware (URL: http://www.lavasoft.de/)
Spybot (URL: http://www.safer-networking.org/)

Hope to hear from you soon.
-googleexpert

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Clarification of Question by garit-ga on 04 Sep 2004 10:33 PDT

I installed ad-aware and ran it. I deleted anything it found. The
problem still exists.

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Request for Question Clarification by googleexpert-ga on 06 Sep 2004 13:05 PDT

just wondering...
can you search newsgroups with Other Newsgroup readers like:
http://www.mozilla.org/products/thunderbird/  ?

Thanks.

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Clarification of Question by garit-ga on 06 Sep 2004 14:53 PDT

I downloaded thunderbird and yes I can enter a keyword and it will
find all the newsgroups that conatin that word. That is what Outlook
Express did until I developed this problem on this machine. On my
laptop, it works fine.
Gerry

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Request for Question Clarification by googleexpert-ga on 06 Sep 2004 15:25 PDT

sorry if this has been suggested before but...
have you Uninstalled Outlook Express and reinstalled it?

Instructions at this page:
http://xtra.co.nz/help/0,,5721-2446840,00.html

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Clarification of Question by garit-ga on 06 Sep 2004 18:30 PDT

I never had tried that. I thought that it really doesn't get
uninstalled, just reconfigured not to show. However, I tried it and it
worked! Thanks for all your help.

Hi garit,
I am happy searhing Newsgroups in Outlook express works again

Question: Searching newsgroups in Outlook Express results in an error
message whereby
Outlook Express closes.

Answer: Uninstalling and Reinstalling Outlook Express
Uninstall step:
Click Start, then Settings, and then Control Panel. 
Open the Add/Remove Programs control panel. 
Select the Windows Setup tab. 
Untick the Outlook Express check box and click Next. 
Click Finish. 

Reinstall step:
Click Start, then Settings, and then Control Panel. 
Open the Add/Remove Programs control panel. 
Select the Windows Setup tab. 
Tick the Outlook Express check box and click OK. 
Click Finish. 

If you have anymore questions, please don't hesitate to ask me.
-googleexpert

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Clarification of Answer by googleexpert-ga on 07 Sep 2004 08:24 PDT

Thank you very much for the 5-star rating!