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Subject:
Freezes and shut downs - Windwos XP, Word 2002
Category: Computers > Software Asked by: loeffler-ga List Price: $15.00 |
Posted:
02 Sep 2004 17:46 PDT
Expires: 02 Oct 2004 17:46 PDT Question ID: 396217 |
Windows XP and Word 2002 -I continue to have blue screens, black screens, and freezes, even after an unistall/reinstall of Office 2002. Help! What do you suggest? Blue screeens are polite version of the old Fatal Error; black screens means screen goes suddenly black; freezes come at any time; CTRL_ALT_DEL is useless in all cases. |
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There is no answer at this time. |
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Subject:
Re: Freezes and shut downs - Windwos XP, Word 2002
From: steph1000-ga on 03 Sep 2004 00:55 PDT |
I'm not going to answer your question, but I think it might be useful if you added what type of computer you have (down to the model number, CPU, RAM)? How long have you been using it? What software/hardware you may have installed recently before you had this problem? And if your computer is properly configured with anti-virus/firewall software? Personally, if I had to take a wild stab in the dark, I would guess that the power supply is faulty or of a low quality. |
Subject:
Re: Freezes and shut downs - Windwos XP, Word 2002
From: dreamboat-ga on 03 Sep 2004 08:09 PDT |
Personally, I think it sounds like a foul normal.dot file. Please read Word Troubleshooting at www.theofficeexperts.com/word.htm. Take the steps as they are given until the problem is resolved. |
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