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Subject:
Compaq Presario Quickrestore problem
Category: Computers Asked by: frustrario-ga List Price: $15.00 |
Posted:
15 Sep 2004 12:37 PDT
Expires: 20 Sep 2004 22:17 PDT Question ID: 401661 |
My windows ME system (running on Campaq Presario 5000)has been getting alot of System Unstable messages lately. After a bunch of troubleshooting attempts I've purchased a new Seagate hard drive 160 GB and am trying to install it as the new boot drive. I've backed up my data, have installed the seagate with it's install SW telling it I have ME. That install looks successful. The sw sees the drive and knows its characteristics. When I try to do Quickrestore to build a clean OS on the seagate I get Quickrestore error 50:4 and everything stops there. I found what I thought was a fix, involving caps lock and numlock keys. When I did that, Quickrestore asked a few more questions (English?)and instructed me to insert the restore diskette, but then gives me 50:4 again. I made the restore diskette from the current OS on my old drive just yesterday. (I also tried giving it a restore diskette made using VCOM Fixit utilities. Same result.) I have disconnected my old drive to avoid trashing it by mistake. How do I get Quickrestore to successfully install Windows ME on my new drive? |
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There is no answer at this time. |
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Subject:
Re: Compaq Presario Quickrestore problem
From: davids77-ga on 15 Sep 2004 15:14 PDT |
Ok well what you can do if you are having problems is make sure that your new hdd is set to master. You may have to go into the bios and manually insert it in there. Then install a fresh os. |
Subject:
Re: Compaq Presario Quickrestore problem
From: frustrario-ga on 15 Sep 2004 17:18 PDT |
The new harddrive is set to cable select and is on the end of the ribbon cable. I can set the jumper to master if you think that will make a difference. I'll give it a shot when I get home. If I need to insert it in bios - how do I do that? |
Subject:
Re: Compaq Presario Quickrestore problem
From: frustrario-ga on 16 Sep 2004 08:30 PDT |
I set the jumper to master - same problem. |
Subject:
Re: Compaq Presario Quickrestore problem
From: drval-ga on 16 Sep 2004 21:52 PDT |
It may be FAT32 problem, With FAT32 you may only partition the HD up to 32Gig. With NTFS you can get up much more then that. Try to partition you HD into 32Gig partitions. |
Subject:
Re: Compaq Presario Quickrestore problem
From: frustrario-ga on 20 Sep 2004 22:17 PDT |
Okay, I gave up and spent the 40 bucks to get HP to tell me the solution. Here it is for others who may run into this problem. When the Quickrestore box flashes hit the caps lock key. When it stops flashing hit the numlock key and IMMEDIATELY hit control Q. Then when it asks for your restore floppy just hit escape. Make sure all printers, scanners, and phone lines are disconnected. Mystery solved. |
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