i work at a hotel and my manager treats us all like crap.. we all feel
like we are in jail when we go to work. She plays games with you and
she punishes you in her own little way without getting caught. she
makes us feel like crap. she yells at you and gets a attitude. when
you try to talk to her she walks away and says stuff like " i am the
manager and dont question me and mind your own busniess" and she never
talkes to you nice.. she calls people names and swears at them. I have
talked to the general manager about her and she still wont do nothing
about it. she picks the people she likes and treats them really good
and gives them what they want and then she picks the people that she
dont like and treats them really bad. when we talk to her she just
gets more mad and then lashes out more at you. she lies all the time
and says the general managers agress with everything i have to say and
when you go and talk to her she dont know nothing your talking about.
She dont care about non of her employees excpet a couple, she will
sign u a job and if she gets mad at you she will make you do stuff you
dont like and she will say again she is the manager dont question me.
she dont like to hire mexicans cause they dont speak no english and
they are not hard workers and she would prefer white people. So many
people come and go there cause they dont like the way she manages.
alot of people have known her for awhile and says she has always been
like that. when she dont like u she tryes to find everyway to write
you up so she can fire you and then she dont have to worry about you
no more. I have been sexually harrast at work been i dont want to tell
her cause it was her mom that did it ( she works there) and i knwo
that if i file somethin she will lash out at me even more and make it
unbareable there. what her mom did was slap my butt one day when i was
bending over and said " oh i just couldnt resist" and i felt really
uncomfertable. she also has done this to other employees but no one
wants to say anything. My question is what can we do about it.? who
can we talk to about this? is there anything we can do? alot of us
want to quit but cant cause we need the money but the money we make
there is not worth it nothings worth being there. we talked to people
there they dont want to help they just say we have to find a way to
get along and stop fighting, i have asked for a employee hand book but
she keeps changing her story.  can you answer my question??

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Request for Question Clarification by nenna-ga on 17 Sep 2004 14:29 PDT

Hello, could you tell us your location to better help you with your question?

Nenna-GA
Google Answers Researcher

Hi crazyfun. I am sorry your employment is going so poorly. Are you in
the USA? A USA citizen? Have you been an employee of this hotel longer
than the current manager?

If you are working in the US and have a passport you cannot be treated
the way you describe - that is discrimination.  If you are an illegal
alien it is going to be tough because you cannot report her without
reporting yourself.  Lets assume you are in this country legally.  I
would first try to be very, very nice to this person, be very humble,
work harder than everyone else, keep quiet.  Sometimes this will make
the offensive person feel guilty enough that she will quit bothering
you.  If you get another job don't work for a woman.  It seems like
you have already talked to the supervisor of the offensive boss so
your next step would be to report her and the hotel to one of the
government agencies that regulates discrimination.

I personally have met lots of Mexican people.  They have all been very
nice, and hardworking.  There are good people and bad people of all
nationalities.   Unfortunately, there are always going to be people
who discriminate against others.  I don't know what else to tell you
except that maybe you can look for another job.  If you live in Mexico
and work there, I don't know what would help you because I am
unfamiliar with Mexican laws regarding workers.

Talk to a lawyer.  Explain how it is a pattern of behavior that has
affected many other employees as well.  The more people involved, the
larger the possible consequen$es and the more likely he/she will take
the case on contingency, which means that you don't pay unless you
win.

If you cannot get the help of a private attorney, you are stuck with
legal aid and  government agencies.  You won't get any money, but if
several employees complain, you can probably get your manager fired.

This sucks, but can you get a job somewhere else?  I hate to see
anyone have such a bad work environment.  There are lots of hotels.