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Q: system32 error messages ( Answered,   1 Comment )
Question  
Subject: system32 error messages
Category: Computers
Asked by: swimmeraa-ga
List Price: $10.00
Posted: 19 Sep 2004 09:02 PDT
Expires: 19 Oct 2004 09:02 PDT
Question ID: 403274
Our computer is running very slow... there are a lot of files that are
loading when signing on... one is an error message the says
system32\bridge.dll can't open or load... there are other system 32
files as well... I know there is a  way to find and delte these file
but I'm not sure how to do this.. we have windows xp and my son has
been down loading music and games... please let me know if you can
help.

Thanks
Answer  
Subject: Re: system32 error messages
Answered By: hummer-ga on 19 Sep 2004 12:03 PDT
 
Hi swimmeraa,

You've picked up some spyware along the way - you can read about
BRIDGE at PestPatrol:

PestPatrol Encyclopedia:
http://www.pestpatrol.com/pestinfo/b/bridge.asp

>>>

Please follow the very thorough directions at the following website,
which should remove BRIDGE plus any other spyware you may have.

KRC AntiSpy Tutorial:
http://www.greyknight17.com/spyware.htm

At the very least, you will run the following four programs -

1) Run HouseCall, a very thorough online virus scan:
http://housecall.trendmicro.com/

Download and run the following programs ("check for updates" before scanning):

2) CWShredder:
http://www.spychecker.com/program/coolwebshredder.htmls

2) Adaware
http://lavasoft.element5.com/default.shtml.en

4) SpyBot
http://www.safer-networking.org/en/index.html

Lastly, you will download and run HijackThis and post your log to one
of the specialized forums.

5) HijackThis:
http://www.spychecker.com/download/download_hijackthis.html

Here are two good forums:

Castle Cops: Hijackthis - Spyware, Viruses, Worms, Trojans Oh My!
http://computercops.biz/forums.html

Tech Support Forums: Security Anti-virus HiJackThis:
http://www.techsupportforum.com/index.php?

>>> Preventive Care:

IE-SPYAD: Restricted Sites List for Internet Explorer
https://netfiles.uiuc.edu/ehowes/www/resource.htm

SpywareBlaster 3.2:
Prevent spyware from installing in the first place!
http://www.javacoolsoftware.com/spywareblaster.html

SpywareGuard 2.2
A real-time protection solution against spyware!
http://www.javacoolsoftware.com/spywareguard.html

MRU-Blaster
Protect your privacy - find and remove over 30,000 MRU lists!
http://www.javacoolsoftware.com/mrublaster.html

I'm sure all will be well soon. If you have any questions, please post
a clarification request before closing/rating my answer and I'll be
happy to reply.

Thank you,
hummer

Google Search Terms Used: bridge.dll
Comments  
Subject: Re: system32 error messages
From: marcdominic-ga on 20 Sep 2004 11:49 PDT
 
Agreed, this is a spyware infection...

__
Dominic

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