I'm unable to access my website from MS Explorer.  Strangly enough I'm
also unable to access the website of the firm hosting my website. 
Meanwhile, I  have no problem accessing any other sites on the Web.

I have check with my DSL service provider to see if there was anything
wrong on their side.  They couldn't find any thing wrong.  My website
hosting company checked on their side, and are telling me they don't
see any thing wrong on their end...

Could there be something in my MS Explorer'son the server hosting my
website rejecting my computer's MAC (IP) address?


My ISPIs there something om my computer that is
preenting me to access this specific site

---

Request for Question Clarification by aht-ga on 23 Sep 2004 11:24 PDT

realpro-ga:

Some additional information will help in getting to the bottom of this problem.

1. Do you have your own domain name (ex. www.realpro.com), or are you
using the domain name of your hosting company (ex.
www.myhostingco.com/realpro)?

2. If you open up a command prompt (Start>Run... then type CMD and hit
Enter) and type 'ping www.realpro.com', where you use your actual
domain name instead of the www.realpro.com example I used, what do you
see?

3. When you use the ping command again, but this time with your
hosting company's domain name, what do you see?

4. What version of Windows are you using?

5. Who is your DSL service provider, and what part of the world are you located in?

6. Who is your hosting company? (I'm not asking for your website
address yet, as this is a public forum)

Please provide detailed answers to the above, and I may be able to help.

Regards,

aht-ga
Google Answers Researcher

I am having the same exact problem, I have contacted both my ISP (road
runner) and my web hosting provider (frogee.com) road runner said its
not a problem with them, frogee said the same.Everyone else that I
know can access my website (http://sorclan.com) This is the third day
I can not view my site.


When I ping my site with the Command Prompt I get:
Pinging sorclan.com [server IP...] with 32 bytes of data:

Request Timed Out.
Request Timed Out.
Request Timed Out.
Request Timed Out.

Ping statistics for "server IP address":
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

I get the same exact response for www.frogee.com

I am using Windows XP

I am using Cable and its Road Runner, I live in La Jolla California.

Thanks in advance,
Giovanni Andretti

I have the same problem - and I receive the exact same ping response
as schizo there. Help!

In the properties for the network card connected to the cable modem,
make sure that ONLY Internet Protocol (TCP/IP) (and QOS Packet
Scheduler, it it's in there) is checked, & NOT Client for MS networks
or File and printer sharing for ms network. This may be an issue where
your machine thinks that it is joining your ISP's domain when it
connects.

Also, look in winnt/system32/driver/etc/hosts and verify that you do
not have an entry like

frogee.com     192.168.0.1

if you do, delete it. Also, not being able to ping your website does
not necessarily indicate a problem, as a server could refuse a ping, &
still serve a page. I think that you may clarify your issue by running
a port scan on your machine, from outside, & see what ports are open.
I'd suggest dslreports.com.

IF port 80 (HTTP) is not open, then maybe your provider is blocking
it. To verify whether the page is being served rpoperly from your
machine, open IE & connect to http://127.0.0.1. If the web server is
working properly, this should likely load your site.

Best of Luck,
Wiz