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Q: Clear error code on HP K80 printer ( No Answer,   2 Comments )
Question  
Subject: Clear error code on HP K80 printer
Category: Computers > Hardware
Asked by: isanders-ga
List Price: $5.00
Posted: 24 Sep 2004 20:07 PDT
Expires: 24 Oct 2004 20:07 PDT
Question ID: 406104
I have a HP K80 printer which says "press enter to align cartridges" -
the cartridges are aligned OK, and following the manual still results
in the error message shown - nothing can get rid of it..
I have had the problem before and the HP support led me through a
hidden menu, entering numbers to clear the error..
The printer is now unsupported by HP...

Request for Question Clarification by denco-ga on 24 Sep 2004 20:38 PDT
Howdy isanders-ga,

If possible, please try the following:

- press and hold down "enter" when it says "press enter to align cartridges"
- press "setup" while holding down "enter"

See if it bypasses the "align cartridges" stage and goes to the date, etc.

Thanks!

Looking Forward, denco-ga - Google Answers Researcher

Clarification of Question by isanders-ga on 24 Sep 2004 21:17 PDT
Hi Denco - sorry - no Setup button...   There is a Menu button, but
holding it down just cycles through menu options rather than give a
different option after a short time..

There is also an Enter button, but because the error is "press enter
to align cartridges", it just aligns the cartridge ! ;-)

Request for Question Clarification by googleexpert-ga on 26 Sep 2004 16:56 PDT
Hi isanders,
Have you tried uplugging the power plug from the "On" printer 
for about a minute or so and then replugging it back in?

Please let me know if that helps you.

Thank you.

-googleexpert

Clarification of Question by isanders-ga on 27 Sep 2004 03:59 PDT
Hi GoogleExpert,
Sorry - no change - when the printer reboots, it goes through the
power on cycle and stops at the same old message...

THanks

Ivan
Answer  
There is no answer at this time.

Comments  
Subject: Re: Clear error code on HP K80 printer
From: ajayazad-ga on 29 Sep 2004 14:48 PDT
 
what you need to do is When you get that error msg...
You need to press Enter & Menu At the same time it will bypass the alignment.

Make sure you press "Enter & Menu" at the same time & hold it for few sec.
Subject: Re: Clear error code on HP K80 printer
From: isanders-ga on 04 Oct 2004 00:50 PDT
 
That was it! - well done and thankyou

ivan

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