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Q: Windows 2000 Pro Recycles to LogOn Dialog When Loading Personal Settings ( No Answer,   1 Comment )
Question  
Subject: Windows 2000 Pro Recycles to LogOn Dialog When Loading Personal Settings
Category: Computers > Operating Systems
Asked by: littledrummerboy-ga
List Price: $20.00
Posted: 25 Sep 2004 17:27 PDT
Expires: 25 Oct 2004 17:27 PDT
Question ID: 406337
After ghosting my Windows 2000 system disk (to a new drive) I can't
log on because as soon as the system displays "Loading personal
settings" (for Administrator) it immediately re-displays the "Log On
to Windows" dialog. The original system drive still works fine, but
anything that I ghost onto has this problem. I have done the same
ghosting operation (with other Windows 2000 Pro systems) on other
systems, and it works fine. The system disk also has an installation
of Windows Me, which works fine after ghosting. I just can't log onto
my Windows 2000 Professional system (after selecting it during boot
when running from the cloned/ghosted disk). All partitions on the
cloned/ghosted disk are the same size and (I assume) contain the same
files as on the original disk. I have not been able to "interrupt" the
login process with Alt-Tab or other magic keystrokes. What can I do to
"fix" this problem (i.e., make it possible to log onto the Windows
2000 Professional system)?

Clarification of Question by littledrummerboy-ga on 25 Sep 2004 18:34 PDT
Please answer only if you have knowledge of this as a known or prior
issue on another system, a known bug, a knowledgebase issue, article
or other resolution to this specific problem.

Request for Question Clarification by sublime1-ga on 25 Sep 2004 23:07 PDT
littledrummerboy...

When you say 'ghosting', does this mean you used Symantec
or Norton Ghost software? Did you also utilize Windows
sysprep.exe? The following may be of assistance in 
formulating a response, or answering your question:

http://service1.symantec.com/SUPPORT/ghost.nsf/docid/2000020908463825?Open&src=&docid=2000033111503625&nsf=ghost.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=

http://www.winnetmag.com/Article/ArticleID/13910/13910.html

http://www.windowsnetworking.com/kbase/WindowsTips/Windows2000/AdminTips/Applications/DiskimagingusingWindows2000SysprepSystemPreparationUtility.html

http://support.microsoft.com/default.aspx?scid=kb;en-us;298491

http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/q296/7/50.asp&NoWebContent=1

sublime1-ga

Clarification of Question by littledrummerboy-ga on 26 Sep 2004 19:19 PDT
Yes, ghosting, in this case, means Symantec Ghost V8.0 (Enterprise
Edition). The operation being performed is simply to copy the system
disk from one hard drive to another hard drive (both ATA/100). The
target hard drive is larger than the source drive (this being the
reason for doing the copy), but the partition sizes are not being
changed during copy. The source drive contains 4 basic partitions, the
first being FAT, the 2nd NTFS, the 3rd NTFS, and the 4th FAT32. I do
this kind of operation frequently for two purposes, the first being to
have a backup copy of the system drive (on a spare hard drive), and
the second (on occassion) being to move the system disk to a larger
drive. I don't trust Ghost to change the size of partitions, so I
always ghost a drive without changing partition sizes, then move
partitions later if necessary.

So I have done this many times, and I have never used sysprep because
nothing in the hardware configuration is changing. The target computer
is the same as the source computer, the SID is not changing and the
configuration is not changing. In doing this operation probably 50
times on various systems, this is the 2nd time in my life that I have
seen Windows do this nasty trick. The ghosted system appears to be
perfectly normal, but I cannot log into Windows 2000 on the ghosted
drive. If the ghosted drive has another operating system on it (e.g.,
Windows Me), I can log into that one fine. It's something about what
Windows 2000 does when it is fetching the user profile or settings, or
checking for new hardware (which, in this case, there is not because
the hardware is exactly the same on the target as on the source, save
for the physical disk that is the system drive). If Windows were doing
something nasty like checking the serial number of the system drive, I
could understand. But I would still be unable to understand why this
operation works 98% of the time, and fails in such a nasty and
miserable way on occasion (only on the occasions when I need the most
for it to work correctly, of course).

I have re-ghosted this system several times onto different hard drives
to try to eliminate this problem, but only proven that (as they say)
insanity is doing the same thing again and expecting a different
result. BTW, I always run chkdsk on all partitions on the source drive
before ghosting.

Clarification of Question by littledrummerboy-ga on 10 Oct 2004 03:51 PDT
Theo,
Thanks for your comment. I doubt that this is the same issue as you
experienced with DriveImage, but it is worth considering. In this
case, Ghost (the program that is creating the image of the drive) runs
as a standalone DOS program, completely memory-resident. The disk that
is being imaged has 4 partitions, the first being Windows Me, the
second Windows 2000 Pro, and the 3rd and 4th are data partitions. The
pagefile.sys for Windows 2000 is in its partition, but (of course) is
not being used at the time the image is being taken.

But a good clue would be just to know what can cause Windows 2000
Professional to "cycle" back to the login dialog about 1 second after
logging in. The login dialog comes up, you enter username and
password, the dialog changes to the one that says "Loading personal
settings", and within 1 second the screen "resets" back to the login
dialog. As far as I know, the time when Windows is "loading personal
settings" it is also checking for new hardware.

Another hint might be this: I have ghosted this same system disk
successfully in the past. The only thing in the configuration (that I
can think of) that has changed between former successful ghost images
and this one is that I have added Microsoft ActiveSync to support the
connection of a iPAQ PocketPC.
Answer  
There is no answer at this time.

Comments  
Subject: Re: Windows 2000 Pro Recycles to LogOn Dialog When Loading Personal Settings
From: theogott-ga on 08 Oct 2004 07:51 PDT
 
I know such problems with Driveimage.

If the SWAP file for this partition (at the time you took the image)
was not on the "same" system disk but on another partition (which is
not in the image) you may  run into this problem after you play the
image back.

Theo Gottwald
www.it-berater.org

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