I cannot click on any javascript links in any web sight.  What should I do?

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Request for Question Clarification by googleexpert-ga on 28 Sep 2004 06:35 PDT

Hi scobo,
How do you know they are javascript links?

Also, what web browser are you using?

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Request for Question Clarification by hummer-ga on 28 Sep 2004 07:40 PDT

Hi scobo,

Here are some things to try -

1) Do you have a java package installed?

Downloads:
http://java.sun.com/j2se/downloads/index.html

2) If you have a popup blocker installed, disable it and see if that helps.

3) Exit Ad-Subtract Pro, then delete all of your temporary internet
files (including offline content).

4) Microsoft Knowledge Base Article - 281679
You cannot open a new Internet Explorer window or nothing occurs after
you click a link
http://support.microsoft.com/default.aspx?scid=kb;EN-US;281679

5) IE 6.0 / Internet Option / Advanced Settings /
Disable Java VM and Enable MS MV

6) Internet Options/Tools/Security/Custom Level/Enable Acting Scripting

7) Run HouseCall, a very thorough online virus scan:
http://housecall.trendmicro.com/

8) Scan with Ad-aware ("check for updates" before scanning):

Ad-aware
http://lavasoft.element5.com/default.shtml.en

Please let me know if any of those solve it for you.

Good luck,
hummer

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Request for Question Clarification by tlspiegel-ga on 28 Sep 2004 09:10 PDT

Hi scobo,

I performed some research on your question last night, but unlocked
the question because it was past my bedtime. :)

This is what I found:

Are javascripts enabled under security and advanced settings?

How to Enable/Disable JavaScript 
http://www.buymebuyme.com/retail/help/javascript.html

The following instructions describe how to set JavaScript options for:
Mozilla, Opera, Safari, Explorer, Netscape, and AOL browsers.

For example:

Internet Explorer 6.X 

1. Open Internet Explorer. 
2. Select Internet Options from the Tools menu. 
3. In Internet Options dialog box select the Security tab. 
4. Click Custom level button at bottom. The Security settings dialog
box will pop up.
5. Under Scripting category enable Active Scripting, Allow paste
options via script and Scripting of Java applets
6. Click OK twice to close out. 
7. Hit Refresh.

=================================================

If that doesn't work, you might try reinstalling JavaScript.

Tutorial for installing Java
http://www.javatester.org/installing.html#Sun

=================================================

Microsoft Knowledge Base Article - 168806 

How to Troubleshoot Java Problems in Internet Explorer
http://support.microsoft.com/default.aspx?scid=kb;en-us;q168806

(Scroll to middle of page - Java Problems on All Web Sites)

=================================================

Some other fixes:

In IE6, go to Tools-> Internet Options-> Advanced-> under Browsing,
uncheck "Enable third-party browser extensions" Click Apply-> Ok->
Exit IE6-> then Restart IE6.


It could be something as simple as emptying the Temporary Internet
Files folder.  Go to Tools-> Internet Options-> Delete Files.


Please let me know if these suggestions posted work for you.  


Best regards,
tlspiegel

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Clarification of Question by scobo-ga on 30 Sep 2004 00:47 PDT

Hi googleexpert, hummer, and tlspiegel.  Sorry for the late response. 
I've been trying your suggestions which have been very time
consuming:)

To answer your questions:

googleexpert asked: How do you know they are javascript links? Also,
what web browser are you using?

I think they are actually called "hyperlinks."   Basically, there are
certain links in web sights that actually work, and certain ones that
are completely dead; I get no response when clicking on them.

I am using Internet Explorer 6.0 (I think).


Hummers suggestions with my replies:

1) Do you have a java package installed?

I downloaded J2SE Runtime Environment 5.0 from the sight you suggested
and found no difference in performance.  I'm not sure that it
installed correctly, however.  Is it normal for the program to just
disappear from the screen when it finishes installing?  And when I
click on the icon (which I saved to my desktop), it just starts
installing itself again.

2) If you have a popup blocker installed, disable it and see if that helps.

Didn't help.

3) Exit Ad-Subtract Pro, then delete all of your temporary internet
files (including offline content).

I don't know what Ad-Subtract Pro is, but I did delete my temporary
internet files, which didn't help.

4) Microsoft Knowledge Base Article - 281679

This article was helpful and I think defined what my problem was
accurately.  I tried all of the suggestions except for reinstalling
Internet Explorer (more about that below) and none of them helped.

5) IE 6.0 / Internet Option / Advanced Settings /
Disable Java VM and Enable MS MV

Didn't help.

#6 Didn't help.

7) Run HouseCall, a very thorough online virus scan:

I did this and thanks for the information about it - it found 3
viruses!  Sorry I didn't write down what they were before I deleted
them.  This still didn't solve my hyperlink problem though.

8) Scan with Ad-aware ("check for updates" before scanning):

I haven't done this yet but I will:)


tlspiegel:
In IE6, go to Tools-> Internet Options-> Advanced-> under Browsing,
uncheck "Enable third-party browser extensions" Click Apply-> Ok->
Exit IE6-> then Restart IE6

I'll try this but can you please tell me how to "restart" IE6?


So I think I've tried about everything except for reinstalling
internet explorer, which I'm really nervous about doing.  Isn't it
better to try everything else first?  What will this involve and how
much information will be lost (preferences, settings, etc.) from
having to reinstall?

Thank you so much for the help you guys are right on the ball!

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Request for Question Clarification by hummer-ga on 30 Sep 2004 03:41 PDT

Hi scobo,

Thanks for your terrific clarification. 

1) Do you have a java package installed?

I downloaded J2SE Runtime Environment 5.0 from the sight you suggested
and found no difference in performance.  I'm not sure that it
installed correctly, however.  Is it normal for the program to just
disappear from the screen when it finishes installing?  And when I
click on the icon (which I saved to my desktop), it just starts
installing itself again.

Here are instructions for installing J2SE - briefly, you need to click
on the file that you downloaded to your desktop in order to install
the program.

Java 2 Runtime Environment 1.4.2 Installation Notes for Microsoft Windows
http://java.sun.com/j2se/1.4.2/jre/install-windows.html

hummer

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Request for Question Clarification by tlspiegel-ga on 30 Sep 2004 08:39 PDT

Hi scobo,

To restart IE or any browser, you will click on the X in the far right
upper corner where you see 3 little boxes.  This is at the very top of
your monitor screen.  The first box is an Underline, the second box
has 2 little boxes and the third box is an X, which means you will
exit out of your browswer and go back to your desktop.  The restart
your browser by clicking on the icon on your desktop.

Hope this helps!  

Best regards,
tlspiegel

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Request for Question Clarification by hedgie-ga on 01 Oct 2004 16:56 PDT

Hi
 I do not handle MSIE questions, but in the interest of general global
sanity will comment as follows:
 First you need to determine what, what kind of hyperlinks do not do what
 they should. Java and Javascript are completely different languages
and both, and other languages as well can present hyperlinks. So,
you may want to do some diagnostics first.

This search terms:javascript test
 brings 
http://www.dcn.davis.ca.us/GO/EXPLORIT/java/IntroJavaScript.html

this will test both, java and javascript and give you some references.

http://www.help4web.net/webmaster/Java/
http://www.help4web.net/webmaster/Java/

and so on;  to switch to a different browser is not necessary,
but nor a bad idea.
http://www.help4web.net/webmaster/Java/

Hi Scobo,

Visit http://www.download.com .. and try downloading and installing
Mozilla FireFox browser OR Opera browser... its for 2 reasons...

1. As you are nervous in reinstalling IE6, try installing some other
browser and test your links if working or not.

2. If links worked, then you can safely reinstall/update your IE6 as
you have secondary browser.

If you are on WinXP SP2, then chances are high that your browser is
not opening links that opens in new window... if this is the case see
this http://support.microsoft.com/default.aspx?scid=kb;en-us;281679
...

I solved my post-SP2 browser problem like this...

Thanks and Regards

Fahad Habib

Good morning.  This is not vitally important, as not knowing will only
waste time as opposed to messing something up on your computer, but
JavaScript is not related to Java.  Your problem, as you relate it, is
a problem with JavaScript.  Installing the Java Runtime Environment,
and changing Java execution settings in your browser options, will not
help you.  JavaScript is interpretted by the browser when you open a
webpage...you do not need any program downloaded to run JavaScript
scripts, other than a webpage, which of course you already have.  As I
said, I only have this clarification.  I don't know how to solve your
problem, but I did want to let you know that trying to solve your
problem by dealing with Java related things will only waste your time.
 Good luck with solving your problem.

-pachelbel101

I had this problem and tried to download the java stuff and it didnt work.
Someone told me that microsoft had a disagreement with the sun java
people (dont know wether it is true).
I ended up downloading the full netscape package and then
re-installing everything exept the java package it installed.
Worked for me.

Soory,, type error . meaned to say uninstalled everything exept the java package