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Q: European IT support companies ( Answered 4 out of 5 stars,   0 Comments )
Question  
Subject: European IT support companies
Category: Business and Money > Small Businesses
Asked by: dodger27-ga
List Price: $100.00
Posted: 28 Sep 2004 05:19 PDT
Expires: 28 Oct 2004 05:19 PDT
Question ID: 407347
I need details of some European wide IT hardware and software support
companies and if possible which specialty retail clients they have..

Ideally these companies should have offices in Germany. PoS vendors or
retail IT suppliers are ideal, although none the size of the likes of
IBM (they'd charge too much!)

The product I'm potentially looking to distribute is a software and
hardware solution targeted at specialty retail (not self select or
groceries) Shoe stores / fashion stores are examples of my target
market. Companies who already have a client base of specialty
retailers are perfect.
One such company that I've already found is PCMS (they have offices in
Essen Germany) with a Europe-Wide profile.
English as a common language is also a bonus (although I'm not sure
how you'd find this out!) PCMS are a British firm, so will speak
English as a common language... Companies such as Pink Roccade would
be ideal (if they were europe wide and not just NL and GB)
I need around 5-10 different options please...

Request for Question Clarification by nancylynn-ga on 11 Oct 2004 12:30 PDT
Hello dodger27-ga:

I have found a few companies that I *believe* are in line with what
you want, but I just want to check with you. Do you mean companies
like:

Wincor Nixdorf  
http://www.wincor-nixdorf.com/internet/index.html

And 

Enabler:
http://www.enabler.pt/homepage/homepage_frameset.html

Thanks for any clarification,
nancylynn-ga
Google Answers Researcher

Clarification of Question by dodger27-ga on 11 Oct 2004 15:06 PDT
Hi nancylynn-ga,

The enabler option is pretty much what I'm searching for. Wincor
Nixdorf although good are maybe a little too large.
Another I've found since posting the question is
http://www.retailvision.net/ihoeltl.php (sorry for making it harder
for you!)

RetailVision actually re-sell and support Wincor PoS installations -
it's these kind of value-add third parties I'm after, although PoS
vendors are fine if you can't find enough third parties.

enabler support Esprit - an ideal customer for me... Other ideal
clients include Salamander, Karl Vogele etc...
In short yes - they're both good!
Thanks,

Chris

Request for Question Clarification by nancylynn-ga on 11 Oct 2004 17:07 PDT
Thanks very much for responding and for clarifying.

OK, I'll try to get as close as I can to your specifications. I'm
afraid I'm not going to be able to work on this tomorrow -- is it all
right if it takes me a few days to complete my research?

Thanks again,
nancylynn-ga
Google Answers Researcher

Clarification of Question by dodger27-ga on 12 Oct 2004 06:24 PDT
No problem nancylynn, Thursday / Friday would be fine...

Chris
Answer  
Subject: Re: European IT support companies
Answered By: nancylynn-ga on 13 Oct 2004 13:28 PDT
Rated:4 out of 5 stars
 
In addition to the aforementioned:

Wincor Nixdorf
http://www.wincor-nixdorf.com/internet/index.html
And
Enabler:
http://www.enabler.pt/homepage/homepage_frameset.html

I found these companies:

Datalogic:
http://www.datalogic.ch/index.html
which is based in Italy, and which operates throughout the world. Its
clients include Salamander:
http://www.datalogic.ch/markets/dist_ret/10-00.html
Contact:
http://www.datalogic.ch/corporate/corporate_contactus.html
(Note: Datalogic's site is fairly slow to load, so be patient!)

SDI Retail Europe:
http://www.sdiretail-europe.com/
Customers:
http://www.sdiretail.com/SDI_Clientsx.html

Anker Systems:
http://www.anker-systems.com/MarketSectors/default.msp?contentid=10836
"Specialty Retail":
http://www.anker-systems.com/MarketSectors/default.msp?contentId=10836
Customers:
http://www.anker-systems.com/Customers/default.msp
Contact (They have offices throughout the EU):
http://www.anker-systems.com/contact/addresses/default.msp

Accenttech Corporation (UK-based, global operations):
http://www.accenttechcorporation.com/directworldwidegroup.htm
Retail:
http://www.accenttechcorporation.com/retailgroup.htm
Contact:
http://www.accenttechcorporation.com/contact.htm

DigiPoS:
http://www.digipos-systems.com/company.asp
Global offices:
http://www.digipos-systems.com/globaloffices.asp 

Information Systems Support, Inc. See the profile at Hoover's:
http://www.hoovers.com/information-systems-support/--ID__120246--/free-co-factsheet.xhtml
And the company's homepage:
http://www.iss-md.com/home.php

NCR, based in Ohio, operates in 100 countries:
http://www.ncr.com/index.htm
Retail:
http://www.ncr.com/industries/retail/retail.htm
Here are two of NCR's specialty clients (the first, in conjunction
with partner Retail Directions Solution):
Noni B (clothing stores) in Australia:
http://216.109.117.135/search/cache?p=Europe+AND++PoS+AND+retail+AND+fashion&ei=UTF-8&fl=0&u=www.retaildirections.com/../pr0005.htm&w=europe+pos+retail+fashion&d=66172CFEFE&icp=1&.intl=us
And, The Body Shop:
http://www.businesswire.com/webbox/bw.053102/221512177.htm

Retail Pro (U.S.-based, global) for specialty retail:
http://www.retailpro.com/
Its European resellers, and their contact information, are listed here:
http://www.retailpro.com/public/public_bp_europe.html
Customer list:
http://www.retailpro.com/public/public_userlist.html

ScanSource:
http://www.scansource.com/splash.asp
ScanSource UK/ Europe:
http://www.scansource.com/uk/index.asp?site=europe&favorite=0 

M.X. Data, Inc. (headquarters are in New York and Paris; the company
operates in 50 countries), specialty and luxury retail:
http://www.mxdata.com/ 

International POS Ltd:
http://www.iposltd.com/
Since the word "International" appears in the company's name,
presumably, they provide service beyond their home base in the UK.
Unfortunately, I couldn't find anything about their client list

POS SYSTEMS LTD's "Figure Torex Retail Plc":
http://www.possystems.ie/figure.htm
That page implies the company is most active in the UK and Ireland;
however, it also notes the company works with clients across Europe.
Scroll down to "Market Sectors & Customers."
Clients:
http://www.possystems.ie/clients.htm
Contact:
http://www.possystems.ie/contact.htm

Here's more information on Torex:
http://www.torexretail.com/english/products/retail/visual.php?navid=39
Clients:
http://www.torexretail.com/english/customers/retail.php?navid=80

Zetes (the following is their UK office): 
http://www.zetes.com/uk/english/doc/positioning.htm
Here's Zetes's Brussels's office (which I believe is the company's headquarters):
http://www.zetes.com/corporate/english/dynamic/home.cfm

PowerPOS:
http://www.powerpos.co.za/index.asp?id=13
They handle "general retail," so may not be a perfect match.  

Retail Management Systems:
Though based in Canada, their site notes they have clients worldwide:
http://www.retail-pos.com/
See their page on "Fashion Sense":
http://www.retail-pos.com/FSFeatures.shtml 
Contact:
http://www.retail-pos.com/ContactUs.shtml

Canada-based NSB Group Retail Solutions "(formerly known as STS) is a
global provider of advanced IT solutions for retailers of apparel,
footwear, and specialty merchandise":
http://www.nsbgroup.com/NSBGROUP/fp/index.cfm
Here's its European site:
http://www.nsbgroup.com/NSBGROUP/pd/europe.cfm?geo=3
Contact:
http://www.nsbgroup.com/NSBGROUP/contact/index.cfm
E-mail

KPOS (just acquired by Torex Retail):
http://www.kpos.co.uk/frames/homef.htm
Use the menu at left to learn about their clients and to find contact information.

JDA (headquarters in Scottsdale, AZ, global operations):
http://www.jda.com/p_StoreSystems.asp
European Offices Contact Information:
http://www.jda.com/Contacts.asp#Europe

Search Strings:

IT POS Europe
"Information Technology Services"  AND support AND POS AND Europe
Europe IT support retail
Europe IT support specialty retail
Europe AND " IT support" AND "specialty retail"
Europe AND " IT support"  AND "third party" AND POS
re-sellers AND PoS AND fashion AND Europe
Europe PoS support retail fashion
Europe AND PoS AND retail AND fashion

I hope my research is of help to you. If you need help navigating any
of the above links, or require clarification, please post a "Request
For Clarification," prior to rating my answer.

Best regards,
nancylynn-ga
Google Answers Researcher
dodger27-ga rated this answer:4 out of 5 stars
Very satisfied with the results - my first time using GA - and it
won't be the last! A few of the answers given weren't exactly what I
asked for - but you did supply more than I requested - which more than
makes up for it!! Great work NancyLynn - much appreciated.

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