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| Subject:
Outsourcing
Category: Business and Money Asked by: jen1979-ga List Price: $2.00 |
Posted:
29 Sep 2004 20:17 PDT
Expires: 29 Oct 2004 20:17 PDT Question ID: 408212 |
I would like to find out if DirecTV or DISH Network outsource their customer care call centers internationally? |
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| There is no answer at this time. |
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| Subject:
Re: Outsourcing
From: eff_u-ga on 09 Nov 2004 16:17 PST |
For all it's worth... "Customer Support Dish Network is well known for its effective customer support, being ranked #1 in Customer Satisfaction among Satellite/Cable Subscribers by J.D. Power and Associates. Since DirecTV outsource its customer support, Dish Network's representatives may be more informed and helpful." The quote above was included in the following: http://www.dish-network-guide.com/dish-network-advantages.htm |
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