I sent a link attachment of a Google page that cannot be opened. Why not?
I've received reliable attachments from time to time that cannot be opened? Why not?

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Clarification of Question by byebyett-ga on 02 Oct 2004 14:50 PDT

Why can't I open attachments or links that I've recd. from friends?
The paperclip turns gray or blue and that's it.  HELP!

This is my first time using google answers, i'm ust trying to figure
it out.. I think the answer you're looking for is that on your pc, you
have anti-virus software that is restricting you from opening certain
attachments. Try and open up your anti virus software and find a
setting that relates to emails.

Thank you for your suggestion, but the email anti-virus software we
have doesn't have the right options. Think we'll switch back to Zone
Alarm,