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Q: Specific software, hardware and companies for a paperless delivery system. ( Answered,   0 Comments )
Subject: Specific software, hardware and companies for a paperless delivery system.
Category: Computers > Wireless and Mobile
Asked by: sport50-ga
List Price: $100.00
Posted: 04 Oct 2004 09:44 PDT
Expires: 03 Nov 2004 08:44 PST
Question ID: 410123
Currently from our dispatch system we send information to a printer
that creates a delivery ticket.  Our driver takes the ticket and has
it signed when he makes a delivery.  He returns the signed delivery
ticket to the dispatch office.  We would like to change this to a
paperless system.

We are seeking information on software, hardware and compnaies that
will create an electronic delivery ticket from our dispatch software,
that will then send it to a portable device that the driver can use to
collect a signature electronically.  When the driver returns the
information will be uploaded to storage where it can be retrieved,
viewed and printed.  An additional feature would be for the driver to
have the ability to print a receipt.  Of course this would be a
wireless system.

Request for Question Clarification by jbf777-ga on 05 Oct 2004 06:41 PDT
Hello, sport50 -

Thank you for your question.

From what I can tell, you are looking for a customized solution that
will integrate with your existing software.  Is that correct?  Can you
tell me the name of your software?


Clarification of Question by sport50-ga on 06 Oct 2004 08:31 PDT
Yes, you are correct.  The software we are using is called Systech. 
It is dispatching software for the concrete industry.
Subject: Re: Specific software, hardware and companies for a paperless delivery system.
Answered By: jbf777-ga on 06 Oct 2004 12:32 PDT
Hello -

Thank you for your question.  If you require any further information,
please don't hesitate to ask.

The type of companies and equipment you're interested in can be
generally categorized under "Route Accounting," or possibly (D)irect
(S)tore (D)elivery.  While the contacts I supply below have not
necessarily heard specifically of Systech software, they are very
flexible in terms of their ability to interface with various existing

A major market leader in this industry is a company called Intermec:

Intermec ($700M company)
6001 36th Avenue West
Everett, WA 98203-1264
Pete Doyle: 714-374-9822 / 714-926-6628 cell

They can provide a complete turnkey solution for you.  They make
hardware and software, as well as work with various partners.  Mr.
Doyle, the rep with whom I spoke, recommends something in the their
700 series for actual hardware.


Symbol Technologies is a leading hardware manufacturer for handled
mobile signature-capturing devices.  They work with a fleet of
business partners that can tailor a solution to you, as
phone-confirmed by a rep.  They would be the main point of contact to
develop a turnkey solution for you.

Symbol Technologies ($1.5 Billion company)
1 Symbol Plaza
Holtsville, NY 11742-1300


Solid Innovation is another company that can provide like services, as
confirmed by phone with representative "Robert":

Solid Innovation, Inc.
Suite 201 #46 12th Street East
Prince Albert, SK. S6V 1B2 Canada
Contact: Robert, 888.667.3769 x310 
Outside North America: 306.953.5890
Fax: 306.953.5893

They utilize equipment made by Symbol Technologies'; specifically the 1800 model.


This company, Quest Solutions, represents hardware from a few
different manufactures, including Symbol Technologies, Intermec, and
others; they would be able to advise on which manufacturer's products
are most befitting for your needs.  They would be able to create a
custom, turnkey solution for you.  They write software as well.  I
spoke with representative Jason Campbell:

Quest Solutions
PO Box 22736
Eugene, OR 97402
Jason Campbell


There's a distribution company named BlueStar that specializes in such
products; they might be one to call to find out about additional



Additional Links/Data:
  Transition Products 
  614-488-6000 (Contact: Jim Nichols)
  Another possible solutions provider

Select Search strategy:
  Materials Handing Industry Association

suggested keyword: "route accounting" turnkey
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