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Subject:
How do I reach Ancestry.com to unsubsribe
Category: Family and Home Asked by: peanuts88-ga List Price: $5.00 |
Posted:
07 Oct 2004 15:12 PDT
Expires: 06 Nov 2004 14:12 PST Question ID: 411729 |
I signed up today with them to locate a friend who has passed away.Cannot get an answer; only offers to spend more money. They charged me once before for something I did not want. I can find no way to unsubscribe, and I want this done ASAP. thank you |
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Subject:
Re: How do I reach Ancestry.com to unsubsribe
Answered By: scriptor-ga on 07 Oct 2004 15:19 PDT Rated: |
Dear peanuts88, Acccording to the Ancestry.com help site, this is what you'd have to do in order to cancel your Account: "If you are within the United States and wish to cancel a paid subscription or discuss your billing history with one of our Account Services Representatives, please call 1-800-262-3787. Simply select option #4 at the teleprompt to speak to an Account Services representative who can cancel your account and will give you a confirmation number verifying the cancelation. Account Services is available between the hours of 6 AM and 8 PM Mountain Time, Monday through Friday and Saturday between the hours of 8 AM and 5 PM Mountain Time. Please note that we are unable to process cancellation requests via email. If you are an international subscriber and are unable to use the toll free number above, please call (801) 705-7620 or send a message to cancel@ancestry.com and provide the following information: First and Last Name Username Subscription type (e.g. Data, Census Images, etc.) Email address used when subscribing Phone number including country code Country After processing your email request we will send a confirmation reply. PLEASE NOTE: The above email address is for International customers only. US customers will be unable to cancel via email." Source: Ancestry.com: Help - How do I cancel my account? http://ancestry.custhelp.com/cgi-bin/ancestry.cfg/php/enduser/std_adp.php?p_sid=toT**nnh&p_lva=&p_faqid=891&p_created=1013541247 Hope this helps! Regards, Scriptor |
peanuts88-ga
rated this answer:
and gave an additional tip of:
$1.00
Thank you for your information. |
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Subject:
Re: How do I reach Ancestry.com to unsubsribe
From: steph53-ga on 08 Oct 2004 10:23 PDT |
Peanuts???? Why did you give Scriptor a horrific one star rating when his answer was exactly what you were looking for???? Steph53 |
Subject:
Re: How do I reach Ancestry.com to unsubsribe
From: egmoney-ga on 06 Dec 2004 11:43 PST |
What makes matters more confusing is the additional tip... |
Subject:
Re: How do I reach Ancestry.com to unsubsribe
From: fractl-ga on 06 Dec 2004 13:11 PST |
Those ancesty.com ppl have been bugging me as well. I was just too lazy to go through the trouble of unsubscribing. I just put them on my spam filter. This was scriptor's 1001st answer. perhaps the 1.00 and 1 star was for that? |
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