At the bottom of this question is a list of events aimed at the
telecoms industry. 

Reply please by 12.00 noon EST on Tuesday

What events carry the most weight in the industry? A good index of
this might be to see how many newspaper articles are mention them:
this might be suggestive of interviews at the events, announcements
happening at those events, press releases timed to co-incide. Other
methods could include glancing at the website and scoring it for
sophistication, scoring the venue or looking for information about
exhibitors. $40


CMG
Call Center Management Summit
N. American Conference
Call Center Demo & Conference
TechWebâ??s Smart CRM
ICCM Canada
DCI: Building the Customer Centric Enterprise Conference
2005 Outsourcing World Summit
Outsource World (London)
CRM Summit
Offshore Customer Management International Conference
Annual Call Center Exhibition
HRO World Conference & Exposition/Human Resource Outsourcing World
Conference and Exposition
ICCM EAST 2005
ICCM WEST 2005
Global Call Center Outsourcing Summit
Speech Tek
3rd Annual Outsourcing Conference
ATA Convention and EXPO
BrainStormâ??s Nearshore & Offshore Outsourcing Conference East & West
Call Center Exhibition
Communication 2005, CRM Innovations 2005, Outsourcing Strategies
2005, Outsourcing Summit 2005
SSPA Conference
The Hackett Group
The Global Offshore Outsourcing Summit 2005
The 2005 European Outsourcing Event
Conversations 2005
Call Center Expo
IMG
ExpoComm Mexico 2005
CompTel/ASCENT Spring Convention
3GSM, Telexpo/Advanstar 2005
Light Readingâ??s Links 2005 Executive Summit
CTIA
NCTA
IIR
Billing & OSS World
Telemanagement World
SuperComm 2005
Billing and OSS Congress
Futurecom
TELECOM â??05/USTA ANNUAL CONFERENCE & Exhibition
VON
Mobilize 2005

---

Clarification of Question by duncanhay-ga on 11 Oct 2004 16:43 PDT

Some of the entries in my list are events; others are event organizers
that tend to have [amongst others] one 'flagship' event aimed at
telecoms. So where I name an organizer, I'm refering to their main
telecoms event. As you can probabaly gather from the list, my main
interest is around software and services used by telephone companies
and cellular operators: things like billing software, call centre
services and so on.

---

Clarification of Question by duncanhay-ga on 12 Oct 2004 06:31 PDT

The majority of the events listed near the top of the list are events that we
know something about. If the event listed is the event coordinator
instead of the actual event, I am looking for events that speak
specifically to the billing and support software, consulting or the
telecommunications market broadly.

Lower down the list are Customer Relationship Management and  Customer
Care events: I don't know them as well. I am most interested in events
that cover CRM, outsourcing, customer care and to some extent
professional services.
I'm also interested in how those events are targeted: events that
speak solely to the software side might not be as appropriate as those
that examine operations, management, call centers, BPO (Business
Process Outsourcing), etc. Some events though (such as Speech Tek) are
interesting.

As you can imagine, I want the "biggest bang for our buck." So I want
to target events that garner significant analyst attendance, attract
the trade media, and lure representatives from telecoms companies and
firms that run call centers.

Please contact me if you need further clarification.