Dear sir,

Everytime I have a failed search I get sent to shopnav. How do I get
rid of this hyperlink

bigmike1946...

Welcome to the world of spyware and hijacks.  The hijack you have is a
fairly common one.  There are two ways you can remove this from your
computer.  One is to download an anti-spyware application such as
AdAware (http://www.lavasoftusa.com/default.shtml.en).  Install and
then update the definition.  Run the application and you will see, I
am sure, many, many files that it detects.  Follow the instructions to
remove the offending files and you should be fine.

The other option is to manually remove files and do a registry edit. 
We will hold off on that option and use it only if the AdAware doesn't
work for you.  Let me know via a Clarification Request if we need to
go that route.

Regards,

-THV

Search Strategy:
None.  personal knowledge

Dear tar_heel,

Your suggestion to download and use lavasoft spyware worked great. It
completley cleaned out shopnav and my searhes are executing much
faster.

Thank You Again,

bigmike

The best free solution for removing spyware, according to PC Magazine,
is SpyBot Search & Destroy.  This software can be found at:

http://www.safer-networking.org/

Bigmike..

Thanks for the generous tip and the high rating.  I am glad we got you
taken care of!

Regards,

-THV