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Q: Spyware ( Answered 5 out of 5 stars,   2 Comments )
Subject: Spyware
Category: Miscellaneous
Asked by: bigmike1946-ga
List Price: $20.00
Posted: 13 Oct 2004 11:40 PDT
Expires: 12 Nov 2004 10:40 PST
Question ID: 414323
Dear sir,

Everytime I have a failed search I get sent to shopnav. How do I get
rid of this hyperlink
Subject: Re: Spyware
Answered By: tar_heel_v-ga on 13 Oct 2004 12:02 PDT
Rated:5 out of 5 stars

Welcome to the world of spyware and hijacks.  The hijack you have is a
fairly common one.  There are two ways you can remove this from your
computer.  One is to download an anti-spyware application such as
AdAware (  Install and
then update the definition.  Run the application and you will see, I
am sure, many, many files that it detects.  Follow the instructions to
remove the offending files and you should be fine.

The other option is to manually remove files and do a registry edit. 
We will hold off on that option and use it only if the AdAware doesn't
work for you.  Let me know via a Clarification Request if we need to
go that route.



Search Strategy:
None.  personal knowledge
bigmike1946-ga rated this answer:5 out of 5 stars and gave an additional tip of: $5.00
Dear tar_heel,

Your suggestion to download and use lavasoft spyware worked great. It
completley cleaned out shopnav and my searhes are executing much

Thank You Again,


Subject: Re: Spyware
From: sceiron-ga on 13 Oct 2004 20:28 PDT
The best free solution for removing spyware, according to PC Magazine,
is SpyBot Search & Destroy.  This software can be found at:
Subject: Re: Spyware
From: tar_heel_v-ga on 14 Oct 2004 14:39 PDT

Thanks for the generous tip and the high rating.  I am glad we got you
taken care of!



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