What are the problems that disabled people eg wheel chair bound,
blind, elderly experience when using cash machines, infomation
stations etc

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Request for Question Clarification by bobbie7-ga on 14 Oct 2004 15:01 PDT

Hello Jonphillips,

Please take a look at this report.

A REVIEW OF THE USEABILITY OF SELF-SERVICE BANKING FACILITIES FOR
AUSTRALIANS WITH DISABILITIES
http://www.hreoc.gov.au/disability_rights/inquiries/ecom/atmpaper.htm

Is this the kind of information that you require or are you looking
for something different?

Thanks,
Bobbie7

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Clarification of Question by jonphillips-ga on 15 Oct 2004 04:58 PDT

I am basically trying to redesign a interface that would encoporate
infomation point, at gallery , train stations, bus stations etc It has
to take into consideration the diffuculties experience by people that
are blind, wheel chair bound etc. So i was looking for the problems
that these people experience with this task of using public computer
interfaces. Are the cash machine point usally too high for a person in
a wheel chair to axcess? can a blind person take cash out of an atm or
does he/she reqire assistance? or is using the cashier in the bank the
only option. cheers