Our site is having awful problems with Norton Internet Security.  We
have to basically ask our customers, when viewing certain pages, to
turn off Norton Security in order to view the pages.

This was what we determined after going through the google answers
problem once--please check out this for detailed symptoms:
http://answers.google.com/answers/threadview?id=367857

Basically we need to figure out what we can do on our site to fix
this.  Norton lists this on their site, but it has not been helpful to
us:

http://service1.symantec.com/SUPPORT/nip.nsf/docid/2000031311301136?OpenDocument&ExpandSection=3&Src=w

While we've tried testing out their recommendations, they don't work for us.

Can someone help us find a way to code our site that will deal with this?

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Request for Question Clarification by muhammad-ga on 20 Oct 2004 11:59 PDT

Hello!

Please provide the URL of the website which is experiencing this anomaly.

Thanks.

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Clarification of Question by ddellacosta-ga on 21 Oct 2004 09:34 PDT

I cannot directly give you the link.  However, in my previous
questions, I obfuscated the link and gave a small perl one-liner that
would allow anyone to find the pages I'm talking about.  Please see
that thread for details to help you diagnose the problem in its
entirety, but here is the specific section that gives the decoding
one-liner and links:

perl -e '$rot13 = $ARGV[0]; $rot13 =~ y/A-Za-z/N-ZA-Mn-za-m/; print
reverse($rot13) . "\n";' "text to convert here"

If you don't have perl available, but you can figure out how to
reverse it easily, here's a web-based rot13 converter:
http://retards.org/projects/rot13/

This link is an example of a lighter page that we don't get complaints about:
abvtre=]rclGrhyni[CXEBJ&5=]rhyni[CXEBJ&ergfvYobw=]1[DXEBJ?yzguc.tavgfvy_obw/zbp.erqqnyfrynf.jjj//:cggu

...and this is a heavier page, one that people have difficulties with:
8=]fxrrJzha[CXEBJ&abvtre=]rclGrhyni[CXEBJ&2=]rhyni[CXEBJ&ergfvYobw=]1[DXEBJ?yzguc.tavgfvy_obw/zbp.erqqnyfrynf.jjj//:cggu

Thanks!

Simple - use the same solution that every other site with a long list
of results uses:  Break up the list into 10,20 or 50 result chunks.

I know; not what you wanted.  But it will work.

In response to wengland-ga:

Yes, we have considered that and may do that.  But we are looking for
a 'deeper' solution here, if you know what I mean.  Basically we are
trying to understand what is actually going on here that Norton
Internet Security is detecting so we can try to deal with it directly.
 Your solution, while potentially effective, is not what I'm looking
for.