why wont norton internet security let me on the internet

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Request for Question Clarification by livioflores-ga on 22 Oct 2004 06:40 PDT

It is possible a configuration problem, but we need more info:
-Error messages.
-Description of the problem (when and how it happens)
-Windows version that you are using (98, ME, XP SP1, SP2, etc.)
-Etc.

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Clarification of Question by jkur247-ga on 22 Oct 2004 14:22 PDT

after i install norton i click on the internet icon and it wont load
im running windows xp and also when i try and run aol instant
messenger it wont run either i have to disable internet security to be
able to get onto both programs

Go into system settings and chance the programs it allows. Or you can
uninstall norton run ad-aware just incase first. And then set it up
again this time allowing access.

This could also be a problem with Service Pack 2 for windows XP. 
Norton can have poblems with service pack two.  I work part-time as an
IT and Network support technician for a very very large company, I'm
also studying for a computer science degree. This is a known problem
that springs up with some of our customers systems.  We either advise
them to uninstall service pack 2 or norton.  Infact we don't support
service pack 2 if any of our customers have it on there systems.