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Q: mail delivery and pick up ( Answered,   0 Comments )
Question  
Subject: mail delivery and pick up
Category: Miscellaneous
Asked by: jimr2004-ga
List Price: $20.00
Posted: 24 Oct 2004 14:15 PDT
Expires: 23 Nov 2004 13:15 PST
Question ID: 419443
I have a small business run out of my home and my mail delivery person
refuses to pick up my outgoing first class mail stating that it is
in her discretion whether or not to pick it up. Please cite me this
regulation, if any, or give me source authority for enforcing this pick up. Thanks,
Jim Richards


Jim Richards

Request for Question Clarification by googleexpert-ga on 24 Oct 2004 15:04 PDT
Hi jimr2004-ga,
Can you please state where your mail delivery person is picking up your mail.
Specifically, are you in Canada or the United States?

Thank you.

-googleexpert
Answer  
Subject: Re: mail delivery and pick up
Answered By: hummer-ga on 24 Oct 2004 16:21 PDT
 
Hi jimr2004,

The news is good!  Yes, your carrier should pick up your mail, whether
it's personal or business. If you are sending stamped First Class
letters (Retail Mail), there really should be no problem. I've copied
and pasted a small section of relevant information, but please click
on the link and read all about it.

USPS Retail Mailing Services:
"Retail mailing services provide a fast and easy way to mail. When you
use First-Class Mail postage on a letter or a bill, you are taking
advantage of retail rates. You can send any number of mailpieces using
retail services. Even when you have a large quantity of mail, using a
retail mailing service may be your best option for ease and
convenience."
* Mail any quantity.
* Deposit your mail at any post office, collection box, or your
business mailbox. Your letter carrier can also collect your mail.
* It?s the same kind of service you use for your personal mailing needs.
* You do not have to apply for a permit or pay an annual mailing fee
to take advantage of retail rates."

First-Class Mail
"This service (or Express Mail or Priority Mail) is required for
personal correspondence, handwritten or typewritten letters, and bills
or statements of account. It also may be used for any mailable item,
including advertisements and lightweight merchandise."

Depositing Your Mail
"You can deposit most stamped or metered mail in any blue collection
box, at your office mailbox, or give it to your letter carrier. For
security reasons, Priority Mail paid with postage stamps and weighing
16 ounces or more must be deposited at a post office retail counter or
handed to your letter carrier."
http://pe.usps.gov/text/dmm200/retail.htm

You can also give Priority and Express packages to your carrier, just
sign up for Carrier Pickup first.

What is Carrier Pickup?  	
"Carrier pickup is allows you to request a package pickup when your
mail is delivered.
* There is no cost for the pickup (regardless of the number of items
scheduled for pickup).
*  Pickup occurs with the regular pickup of the customer's mail
(service commitment is the latest cutoff time of the customer)
* Individual items cannot exceed 70 pounds or 108 inches in total length and girth
Eligibility of Classes/Services for Carrier pickup:
* Priority MailŪ items may be scheduled
* Express MailŪ items may be scheduled
o  If you have requested a pickup for either Express Mail or Priority
Mail, your carrier will pick up Parcel PostŪ, Media MailŪ, Library
Mail, or Bound Printed Matter packages as well.
* All mail for a pickup must be totally ready for mailing (including
addresses, labels, postage)
* All mail must have the same return address as the address where the
mail is being picked up from."
https://carrierpickup.usps.com/cgi-bin/WebObjects/CarrierPickup.woa

Free Package Pickup From Your Home or Office"
"The Postal Service recently expanded a new online program called
?Carrier Pickup? to select locations. Carrier Pickup allows customers
to notify their local Post Office online when they have packages for
pickup. Letter carriers will then pick up the packages on their
regular delivery routes the next delivery day.
Unlike the fee-based on-call or scheduled pickup, there is no charge
for Carrier Pickup because the prepaid packages are available for the
carrier at the time of normal mail delivery.
Carrier Pickup is especially appealing to small business employees who
do not want to leave their office to accomplish shipping tasks. Plus,
the service is provided at no extra charge.
Carrier Pickup is limited to prepaid, properly addressed and packaged
Express Mail and Priority Mail packages that meet Postal Service
mailing standards. Parcel Post packages may be picked up also when
combined with Express Mail or Priority Mail for pickup."
http://www.usps.com/mailerscompanion/mar2004/mc0304art1.htm

I was happy to find this for you. If you have any questions, please
post a clarification request *before* closing/rating my answer and
I'll be happy to reply. If you're not in the U.S., let me know and
I'll have another look.

Thank you,
hummer

Google Search Terms Used:

usps carrier pickup outgoing mail
usps carrier pickup business letters
usps "carrier pickup" letters
usps mailman pick up home business mail
usps mail pick up

Request for Answer Clarification by jimr2004-ga on 25 Oct 2004 05:08 PDT
Many thanks for your good work here. I do have one request for
clarification, however. Yes, I am in the U.S.A. (California) and make
this note from what you sent me: Your letter carrier can also collect
your mail.
They use the word CAN rather than MUST. This COULD be construed as
"discretionary". I believe that ALL U.S. Post Offices must have a copy
of the Rules and Regulations and would desire to point out to them the
appropriate
Regulation Citation Number. The information you linked is helpful but
tends to look more like USPS Informational Documents rather than the
more formal Regulations. Is it possible to get an actual Reg. Citation
number I can use?
Thanks again, Jim

Clarification of Answer by hummer-ga on 25 Oct 2004 05:38 PDT
Good morning, Jim (you're up early!). I'll see what else I can find,
but further down in my link the wording is:

Depositing Your Mail
"You can deposit most stamped or metered mail in any blue collection
box, at your office mailbox, or give it to your letter carrier. For
security reasons, Priority Mail paid with postage stamps and weighing
16 ounces or more must be deposited at a post office retail counter or
handed to your letter carrier."

I'll be in touch,
hummer

Clarification of Answer by hummer-ga on 25 Oct 2004 07:55 PDT
Hi Jim,

Ok, what you need is Handbook M-41, "City Delivery Carriers Duties and
Responsibilities" (unless you're on a rural route, in which case, let
me know), which you can ask for at your post office. See  # 132
"Collection on Letter Routes".  I've found a copy of M-41online, but
it is only revised through April 5, 2001 - your P.O. should have a
more recent copy.

City Delivery Updated October 19, 2004
Letter Carriers Routes and Work Methods
" In addition, many of the details of carrier work methods and route
adjustments are governed by USPS Handbooks M-41, City Delivery
Carriers Duties and Responsibilities..."
http://www.nalc.org/depart/citydel/

Handbook M-41
City Delivery Carriers Duties and Responsibilities
Page 34:
132 Collection on Letter Routes
132.1 Collection from Customers
132.11 Accept letters handed to you by customers for mailing,
providing that postage is affixed. Go to the porch or door to receive
this mail from the customer.
132.12 Collect prepaid letters placed next to, in, or on private mail
receptacles when delivery is being made at that point.
132.13 Accept for mailing prepaid small articles; but you may refuse
to accept articles when to do so would seriously interfere with your
scheduled deliveries or collections.
132.14 Do not accept money for payment of postage except postage due
mail, with due stamps or statement attached.
132.15 Motorized carriers: collect from curbside boxes (on your route)
letters with postage affixed if the signal flag is raised, even though
there is no mail for delivery to that box.
http://www.nalc.org/depart/cau/pdf/manuals/m41.pdf

U.S. Department of Labor: Postal Service Workers:
"Besides delivering and collecting mail..."
"... in addition to delivering and picking up mail."
http://www.bls.gov/oco/ocos141.htm

Just thought you'd enjoy this little snippet -
"?When we spoke with survey respondents, they indicated that the
reason for having the most confidence in the Postal Service was based
on their personal relationship with their mail carrier,? said Dr.
Ponemon. ?They associate the Postal Service with the friendly person
who delivers their catalogs, birthday cards and holds their mail when
they go on vacation. They told us that they trust their mail carrier
and in turn the Postal Service.?"
http://www.usps.com/memotomailers/mar2004.htm

If your carrier is refusing to pick up your mail because it is
business mail, the M-41 combined with the USPS Retail Mailing Services
link that I gave you earlier should solve it. 8-)

There is no limit to the number of clarifications you can post - I'll
be happy to have another look if needed.

Regards,
hummer
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