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Q: Help and Support Service won't start ( No Answer,   1 Comment )
Question  
Subject: Help and Support Service won't start
Category: Computers
Asked by: aceboy-ga
List Price: $50.00
Posted: 01 Nov 2004 05:14 PST
Expires: 01 Dec 2004 05:14 PST
Question ID: 422871
The Help and Support service terminated with the following error: 
The specified module could not be found. 

SOURCE: Service Control Manager
EVENT ID:7023

I have about 20 of my 55 PC's having this same error.  Most of these
PC's are GHOST clones of one another, some work some don't, there is
nothing that I can see that is installed on these PC's that make one
more unique than the other

I've tried all the options below, and many variations of these, none seem to work

http://home.earthlink.net/~lreynol929/ruXP/StrtMenu/FIXINGXP.HTM
http://www.kellys-korner-xp.com/xp_h.htm


Thanks!
Brian Ward

Request for Question Clarification by hummer-ga on 01 Nov 2004 05:43 PST
Hi aceboy,

Have you looked at this page?

IIS: Services Fail to Start with Event ID 7023:
http://support.microsoft.com/default.aspx?scid=KB;EN-US;327649

hummer

Clarification of Question by aceboy-ga on 01 Nov 2004 12:14 PST
Thanks, but this did not work, Those reg keys I'm supposed to delete
don't even exist on these PC's taht article looks more IIS releated.

Request for Question Clarification by theta-ga on 02 Nov 2004 22:26 PST
Hi aceboy,
  The following newsgroup posting suggests that there could be a
relation between this error and the System Restore Service.
          - Google Groups: Help and Support Service disappeared!
           (http://groups.google.com/groups?th=20f1889a229cff5d)

Could you try out the suggestions outlined in the above posting and
tell us if they made a difference?
Thanks,
Theta-ga
:)
Answer  
There is no answer at this time.

Comments  
Subject: Re: Help and Support Service won't start
From: computergeek5440-ga on 23 Nov 2004 06:01 PST
 
try doing a spyware/adware search, sometimes they can be nasty.

Ad-Aware Spyware/Adware removal tool (free):

http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10319876.html?tag=lst-0-1

-computerGEEK

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