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Q: E-Mail FORM doesn't automatially Pop-up ( No Answer,   1 Comment )
Question  
Subject: E-Mail FORM doesn't automatially Pop-up
Category: Computers > Internet
Asked by: beckyp-ga
List Price: $5.00
Posted: 04 Nov 2004 22:21 PST
Expires: 04 Dec 2004 22:21 PST
Question ID: 424722
I have a Dell Dimension L933r using the Windows 98SE operating system.
 System was purchased about 3 1/2 years ago.  Last year I moved from
California to Ohio.  I used AOL dial-up as my ISP in California.  I
use Adelphia cable in Ohio, as my ISP, and continue to use my AOL
account.  I?ve never really used my Adelphia account as an e-mail
address.  I primarily use Yahoo! and secondarily AOL.    As far as I
know / recall, all I?ve done is changed Internet Explorer to open up
to my Yahoo! mail page when I log on via IE.  I have to log on to AOL
by clicking on the AOL logo at the bottom of my screen.

I can?t pull up a valid e-mail form when I click on a ?mail-to? link.

Instead, I get a screen that says ?Phone Tools? ? with BVRP which
appears to be a logo.  I have no recollection of installing or
initiating this software.  There is no "about" button or any easy way
that I can find to disable it.  This began happening when I moved to
Ohio
and changed my ISP.

When in California, I always got an AOL e-mail form when I clicked on
a mail-to link.  My work around is to write down the e-mail address, go
into Yahoo!, then compose a mail.

I would like to be able to click on an e-mail address link, have a
Yahoo! e-mail form pop-up, write, then send.

Can anyone please help?

Becky
Answer  
There is no answer at this time.

Comments  
Subject: Re: E-Mail FORM doesn't automatially Pop-up
From: mang_kiko-ga on 05 Nov 2004 19:42 PST
 
Go to this link: http://help.yahoo.com/help/us/mail/ext/ext-11.html

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