I have a user that is trying to install software and keeps getting the
following error message when installing:  "5004 0x8002904a"  What
would be causing this?

What program are you trying to install? 
Also list the Operating System and the exact error message that is being shown.

Running Windows XP

They are trying to install some mortgage software on their system.  I
looked on Installshields website, Microsoft and Experts-Exchange but
have come up empty handed.

The error again:
"error:  5004:0x80029c4a has occurred while running the setup, please
make sure you have finished any previous applications."

I've deleted the Temp files %temp%
I"ve deleted the Internet cache
I've deleted all Active X controls
I've deleted all *.tmp files off of system
I've reset all browser settings.
I've deleted the Engine folder in c:\programs files\common\engine
I've deleted all Installshield files listed in Installshield
Information folder (all files ending in 40,000)
I've deleted the Prefetch folder contents
I've copied the contents of the CD down to the C drive and tried
running the Setup.exe from the C drive instead of the CD.
I've checked for full permissions on the Local C drive.

I'm not sure what else to check, any suggestions are appreciated. 

Thanks.

You may need to install the software as an administrator if the
installation program accesses certain Windows Registry components.

Maybe try installing to a different folder? (ie-c:/program
files/software to c:/program files/software2)

Have you tried installing the program in safe mode?

I'm having the same problem with another system. As far as I could
find, the problem is caused because the setup program or a component
of it (another dll perhaps) is trying to load a library without
success. possibly because is corrupted.
Here is the C entry of the error code.

0x80029C4A (TYPE_E_CANTLOADLIBRARY)     -->  48 (DLLLoadErr)

The problem would be to find which one is the troublemaker. There is a
tool part of Visual Studio called "depends" that let you see
Import/Export tables of any EXE/DLL and therefore you can trace back
the problem.


PS: Here is part of the list of NT error codes:

0x80004001 (E_NOTIMPL)                  --> 445 (ActionNotSupported)
0x80004002 (E_NOINTERFACE)              --> 430 (OLENotSupported)
0x80020001 (DISP_E_UNKNOWNINTERFACE)    --> 438 (OLENoPropOrMethod)
0x80020003 (DISP_E_MEMBERNOTFOUND)      --> 438 (OLENoPropOrMethod)
0x80020004 (DISP_E_PARAMNOTFOUND)       --> 448 (NamedParamNotFound)
0x80020005 (DISP_E_TYPEMISMATCH)        -->  13 (TypeMismatch)
0x80020006 (DISP_E_UNKNOWNNAME)         --> 438 (OLENoPropOrMethod)
0x80020007 (DISP_E_NONAMEDARGS)         --> 446 (NamedArgsNotSupported)
0x80020008 (DISP_E_BADVARTYPE)          --> 458 (InvalidTypeLibVariable)
0x8002000A (DISP_E_OVERFLOW)            -->   6 (Overflow)
0x8002000B (DISP_E_BADINDEX)            -->   9 (OutOfBounds)
0x8002000C (DISP_E_UNKNOWNLCID)         --> 447 (LocaleSettingNotSupported)
0x8002000D (DISP_E_ARRAYISLOCKED)       -->  10 (ArrayLocked)
0x8002000E (DISP_E_BADPARAMCOUNT)       --> 450 (FuncArityMismatch)
0x8002000F (DISP_E_PARAMNOTOPTIONAL)    --> 449 (ParameterNotOptional)
0x80020011 (DISP_E_NOTACOLLECTION)      --> 451 (NotEnum)
0x8002802F (TYPE_E_DLLFUNCTIONNOTFOUND) --> 453 (InvalidDllFunctionName)
0x80028CA0 (TYPE_E_TYPEMISMATCH)        -->  13 (TypeMismatch)
0x80028CA1 (TYPE_E_OUTOFBOUNDS)         -->   9 (OutOfBounds)
0x80028CA2 (TYPE_E_IOERROR)             -->  57 (IOError)
0x80028CA3 (TYPE_E_CANTCREATETMPFILE)   --> 322 (CantCreateTmpFile)
0x80029C4A (TYPE_E_CANTLOADLIBRARY)     -->  48 (DLLLoadErr)
0x80030002 (STG_E_FILENOTFOUND)         --> 432 (OLEFileNotFound)
0x80030003 (STG_E_PATHNOTFOUND)         -->  76 (PathNotFound)
0x80030004 (STG_E_TOOMANYOPENFILES)     -->  67 (TooManyFiles)
0x80030005 (STG_E_ACCESSDENIED)         -->  70 (PermissionDenied)
0x80030008 (STG_E_INSUFFICIENTMEMORY)   -->   7 (OutOfMemory)
0x80030012 (STG_E_NOMOREFILES)          -->  67 (TooManyFiles)
0x80030013 (STG_E_DISKISWRITEPROTECTED) -->  70 (PermissionDenied)
0x8003001D (STG_E_WRITEFAULT)           -->  57 (IOError)
0x8003001E (STG_E_READFAULT)            -->  57 (IOError)
0x80030020 (STG_E_SHAREVIOLATION)       -->  75 (PathFileAccess)
0x80030021 (STG_E_LOCKVIOLATION)        -->  70 (PermissionDenied)
0x80030050 (STG_E_FILEALREADYEXISTS)    -->  58 (FileAlreadyExists)
0x80030070 (STG_E_MEDIUMFULL)           -->  61 (DiskFull)
0x800300FC (STG_E_INVALIDNAME)          --> 432 (FileNotFound)
0x80030100 (STG_E_INUSE)                -->  70 (PermissionDenied)
0x80030101 (STG_E_NOTCURRENT)           -->  70 (PermissionDenied)
0x80030103 (STG_E_CANTSAVE)             -->  57 (IOError)
0x80040154 (REGDB_E_CLASSNOTREG)        --> 429 (CantCreateObject)
0x800401E3 (MK_E_UNAVAILABLE)           --> 429 (CantCreateObject)
0x800401E6 (MK_E_INVALIDEXTENSION)      --> 432 (OLEFileNotFound)
0x800401EA (MK_E_CANTOPENFILE)          --> 432 (OLEFileNotFound)
0x800401F3 (CO_E_CLASSSTRING)           --> 429 (CantCreateObject)
0x800401F5 (CO_E_APPNOTFOUND)           --> 429 (CantCreateObject)
0x800401FE (CO_E_APPDIDNTREG)           --> 429 (CantCreateObject)
0x80070005 (E_ACCESSDENIED)             -->  70 (PermissionDenied)
0x8007000E (E_OUTOFMEMORY)              -->   7 (OutOfMemory)
0x80070057 (E_INVALIDARG)               -->   5 (IllegalFuncCall)
0x800706BA (RPC_S_SERVICE_UNAVAILABLE)  --> 462 (ServerNotFound)
0x80080005 (CO_E_SERVER_EXEC_FAILURE)   --> 429 (CantCreateObject)