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Q: Family Leave ( Answered 5 out of 5 stars,   1 Comment )
Question  
Subject: Family Leave
Category: Miscellaneous
Asked by: eran99-ga
List Price: $10.00
Posted: 05 Nov 2004 20:52 PST
Expires: 05 Dec 2004 20:52 PST
Question ID: 425122
How can I talk to a life peron in EDD with regards to family leave rules?
I need a phone number (and sequence of menu options to choose from if
applicable), preferrably in San Jose CA area or a toll free number.
Answer  
Subject: Re: Family Leave
Answered By: tlspiegel-ga on 05 Nov 2004 21:05 PST
Rated:5 out of 5 stars
 
Hi eran99,

Thank you for your question.  I've provided all the information you've asked for.



Employment  Development  Department
http://www.edd.ca.gov/direp/diloc.htm#Office

STATEWIDE, TOLL-FREE NUMBER

1-800-480-3287
1-866-658-8846 (En Espaņol)


Using the Automated Telephone Information System
http://www.edd.ca.gov/direp/diatis.htm

*Please note:  

*****At any time while using the automated telephone system you may: 
Press 0 to speak to the next available Disability Insurance Representative*****

==========

Menu Options

This information will help you use the Disability Insurance automated
telephone system. Before you dial our toll-free 800 number, please
take time to review this information. You will then be prepared to
make the selection you need when calling the Disability Insurance
Program.

For Disability Insurance Claim and General Information Call: 
1 - 800 - 480 - 3287 (English)
1 - 866 - 658 - 8846 (Spanish) 

You will hear a welcome message in English and Spanish. You will then be asked to: 

Press 1 to hear the recording in English 
Press 2 to hear the recording in Spanish 

Special instructions or announcements may be played prior to the main
menu. A brief description of menu items will then be provided. *****If
you know the selection you want, you can press the number to bypass
the main menu recording.

The Main Menu options are: 

Press 1 for information regarding your New Claim or Check: 

Status of your New Claim: 
To access confidential new claim information using the automated
telephone system, you will be asked to enter your:
Social Security Number 
Date of birth 
Mailing ZIP code 


Disability Check: 
Disability Insurance check information includes the amount of the
check, the number of days paid, the beginning and ending date of the
check, and the date the payment was qualified. To access confidential
benefit payment information using the DI automated telephone system,
you will be asked to enter your:
Social Security Number 
Personal Identification Number, or PIN 
You will select your PIN the first time you use the automated
telephone system to access confidential benefit check information.


Press 2 to request: 

A copy of your Disability Insurance payment history we will need your: 
Social Security Number 
Full name and mailing address 
Year of your Disability Insurance claim 

A form to establish a Disability Insurance claim 
Your full name and mailing address 
The quantity of claim forms you would like 


Press 3 for general information about: 

Continued claim form or Medical Extension form 
Waiting Period 
Notice of Final Payment form 
Notice of Determination form and your Appeal rights 


Press 4 for general information about: 

Eligibility and how to qualify 
Benefits 
Pregnancy coverage 


Press 5 for general information about: 

Disability Insurance for the self-employed 
For general information about the employee contribution rate 
Mondays and weekdays between the hours of 10:00 a.m. and 3:00 p.m. are
our busiest calling times. For faster service you can call outside of
these hours.

At any time while using the automated telephone system you may: 
Press 0 to speak to the next available Disability Insurance Representative 

Press 9 to return to the Main menu 

Press the star key (*) to repeat the menu 


==========

Street Address

SAN JOSE Employment  Development  Department
297 W. Hedding
San Jose, CA 95110-1628 


SAN JOSE Employment  Development  Department
Mailing Address
P. O Box 637
San Jose, CA 95106-0637 


=========

Best regards,
tlspiegel
eran99-ga rated this answer:5 out of 5 stars
Prompt, simple and complete answer.
Thanks!

Comments  
Subject: Re: Family Leave
From: tlspiegel-ga on 01 Dec 2004 12:21 PST
 
Hi eran99,

Thank you for the 5 star rating.  :)

Best regards,
tlspiegel

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