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Q: new & used cisco http://www.ricom.net ( No Answer,   3 Comments )
Question  
Subject: new & used cisco http://www.ricom.net
Category: Computers
Asked by: ricomrich-ga
List Price: $2.00
Posted: 08 Nov 2004 10:03 PST
Expires: 08 Dec 2004 10:03 PST
Question ID: 426155
What is the warranty level on buying used cisco from resellers;
http://www.ricom.net
http://www.shopricom.com/
Answer  
There is no answer at this time.

Comments  
Subject: Re: new & used cisco http://www.ricom.net
From: networkguy-ga on 08 Nov 2004 10:24 PST
 
Neither of these URL's work.  (DNS does not resolve)
Subject: Re: new & used cisco http://www.ricom.net
From: vballguy-ga on 08 Nov 2004 11:18 PST
 
First off, I can find very little about Ricom- I would be cautious
purchasing from someone witch such a small online presence.  They
state they have been in business since 1997, but their store was
registered in late 2003.

From NSLOOKUP
RICOM (SCZFKFBYLD)   
17595 HARVARD AVE STE C204   IRVINE, CA 92614-8516   
US   
Domain Name: SHOPRICOM.COM   
Administrative Contact, Technical Contact:STASIOR, RICHARD  (BEBZICIXAI)
17595 Harvard SuitenC 204      IRVINE, CA 92614      US
Record expires on 21-Nov-2006.   
Record created on 21-Nov-2003.

No one has reviewed them at epinions:
http://www.epinions.com/pr-Online_Stores_Services-RICOM

Google lists no sites that link to Ricom.net other than their online
store and 2 or 3 business directories.
://www.google.com/search?q=link:eo9swVknzTQJ:www.ricom.net/&hl=en&lr=&start=0&sa=N


Google does not have any links to their online store either..
://www.google.com/search?q=link:A1lp-i8vZVQJ:www.shopricom.com/&hl=en&lr=&start=0&sa=N

As for their warranty:
Ricom, states that they only warrenty goods for 30 days, but each
product on their site lists what the manufacturer or other warranty
is.

You have to look at the specific item you want to see the warranty they offer.

You can see the 30 return policy at:
http://www.shopricom.com/policy.jsp
Subject: Re: new & used cisco http://www.ricom.net
From: storageguru-ga on 28 Aug 2005 18:09 PDT
 
I would like to start by covering the question.  Warranty levels vary,
depending on what reseller you are dealing with.  Resellers normally
warranty product for a minimum of 30 days with many items carrying a
pass through manufacturer warranty.

Now, let's address some of vballguy's comments-

1)  RICOM's first internet domain registration was in 1998, shortly
after opening business.

   Domain Name: RICOM.NET
   Registrar: NETWORK SOLUTIONS, LLC.
   Whois Server: whois.networksolutions.com
   Referral URL: http://www.networksolutions.com
   Name Server: NS1.COXMAIL.COM
   Name Server: NS2.COXMAIL.COM
   Status: REGISTRAR-LOCK
   Updated Date: 22-oct-2004
   Creation Date: 29-may-1998
   Expiration Date: 28-may-2007


The company's website is solid.

2)  RICOM does not currently post products on shopping.com sites. 
(Epinions is owned by shopping.com)

3)  Google does not show a number of links to RICOM from large
technology companies such as Emulex.  They are listed as the sole
reseller of end of life products on Emulex.com

4)  There are numerous links from google to RICOM's product pages and
the company's listings are always in the top of their search result. 
(first page in many cases)

5)  RICOM offers the customer 30 days to cover returns or reverse
logistics for DOA products.  It's called value add.  Many of the
company's products carry a manufacturer's warranty which is advertised
on every product page.

Get some business references from RICOM before making any judgements
from vballguy's comments.  They are authorized business partners with
IBM, CISCO, HP, DELL, etc...

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