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Subject:
Improper Antivirus installation, Unable to uninstall
Category: Computers > Software Asked by: astalapasta-ga List Price: $3.00 |
Posted:
03 Jan 2006 02:24 PST
Expires: 05 Jan 2006 00:02 PST Question ID: 428374 |
Was installing Norton Antivirus 2006, and the installation hung at a stage when everything was almost complete. After waiting for a long time, I lost patience and abruptly terminated the program. That set the ball rolling: the installtion file just wouldnt run after this (not even open a single window or pop up an error message). Also, I see that NAV2006 has actually crept into the list of installed programs in the "Add/Remove programs" list but not the Start Menu. And uninstalling from here also doesnt seem to work (once again, no error msg, nothing. just keeps quiet if i click on 'Remove'). I even tried the measures given on Symantec's webpage to remove such improperly installed packages but that wont work either. So, I wanna kick this thing out of my system CLEANLY and do a fresh installation. Any help here? |
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There is no answer at this time. |
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Subject:
Re: Improper Antivirus installation, Unable to uninstall
From: abdulbasitae-ga on 03 Jan 2006 05:19 PST |
I think you should install the NAV 2006 again and may be it solves your problem. Or If it still doesnt solve you can Install Add/Remove Platinum 2004 1.0.7 Add-Remove Master 5.0 Try these softwares to remove your NAV 2006. I am sure now your problem is solved. |
Subject:
Re: Improper Antivirus installation, Unable to uninstall
From: athenawiles-ga on 03 Jan 2006 15:39 PST |
I've seen this problem several times and have almost always been able to fix it using removal tools specific to this problem, esp. nonav for older versions and rnav for newer ones (just google them). If this doesn't work, I've also gotten good results by manually deleting all norton antivirus files from the program folder and then manually removing EVERY associated registry key. I wouldn't recommend this unless you absolutely have to, though - it's very very tedious and if you're not VERY careful, you can do severe damage to your registry (back it up first!). You may be able to find specific instructions on doing this somewhere online... good luck, though. |
Subject:
Re: Improper Antivirus installation, Unable to uninstall
From: astalapasta-ga on 03 Jan 2006 17:03 PST |
Thanks for your comments. Will try the softwares suggested. I've howveer tried REINSTALLTION of Norton, and as described in the question, the setup file DOES NOT open the setup window anymore. All I can see is a background process 'navsetup' running and to add to the misery, this cannot even be termineted using the task manager(Permission denied). |
Subject:
Re: Improper Antivirus installation, Unable to uninstall
From: solentech-ga on 04 Jan 2006 10:40 PST |
Try this. i have had the very same problem and this worked perfectly. "Removing your Norton program using SymNRT" http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&src=&docid=2001120816371506&nsf=nav.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=&seg= |
Subject:
Re: Improper Antivirus installation, Unable to uninstall
From: astalapasta-ga on 04 Jan 2006 11:24 PST |
I've tried running symNRT. It doesnt even open on my computer! Something's really screwed up I guess... |
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