Hi,
You can get a look at the picture from a supplment of the Spanish El
Mundo newspaper :
http://www.el-mundo.es/nuevaeconomia/2004/247/pdf/telefonica.pdf
The top companies providing telephone services in Spain seem to be:
---------------------------------------
Telefónica
Teledis
Información directa
Conduit
Big World
Gavilanes
Telegate
Multiasistencia
Diverta
TdE
Neo-Sky
TPI
**************************
Spain's onetime phone monopoly, Telefónica, is still the
telecommunications "jefé" among Spanish- and Portuguese-speaking
populations worldwide. operations include call centers and directory
publishing
J.P. Morgan Chase and Banco Bilbao Vizcaya Argentaria (owning about 7%
and 6%, respectively) are Telefónica's largest shareholders.
Sales For Year 2004 Sales $42,278.3
Quoted (us and spain)
telegate AG
call centers handle more than 350,000 calls per day
has operations in Austria, Germany, Italy, Spain, and the UK.
Italian SEAT Pagine Gialle owns more than 78% of the company.
Sales For Year 2004 Sales $226.3
Quoted (germany)
At a q4 2004 Earnings conference call the manager of the company
stated: "So commenting on Spain, the other market which is relatively
mature to develop, there is as we stated in our strategy that Telegate
is a clear number 2 behind the Telefonica group ..."
MGA Multiasistencia Gestion y Ayuda SA - Spanish call centre operator
The group ranks as the third Spanish enquiry service provider after
telegate's unit 11811 Nueva Informacion Telefonica. MGA started
operations in 2003
However, recent news (5 December 2005) published by AII Data
Processing states , that MGA Multiasistencia Gestion y Ayuda SA has
outsourced its directory enquiry service business to German competitor
telegate AG
Private company |