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Subject:
"Scroll Scunch": What's causing this and how to I fix it?
Category: Computers > Software Asked by: gte4289-ga List Price: $100.00 |
Posted:
12 Jan 2006 14:37 PST
Expires: 18 Jan 2006 20:52 PST Question ID: 432614 |
I am experiencing a problem with my home computer and have searched on the Web for a solution but can find no mention of this particular issue. After continued use (online or otherwise) the following occurs: 1. The computer freezes for a couple of seconds 2. The sound of the fan (or whatever is whirring inside the computer) increases in volume 3. The screen then goes black for about 1 sec 4. Everything comes back to what appears to be normal, yet I can no longer scroll (either up/down or left/right) in any window. What happens when I try to scroll is very strange: everything within the window gets scrunched up as the newly visible information is displayed yet the old information doesn't move. This used to happen only after hours of using the computer or after using it to play back video or perform other memory-hungry tasks. More and more it is just happening out of the blue, sometimes after only a short period of use. It's interesting to note that: 1. Restarting the computer will always fix the problem (temporarily, of course), which tells me that it is not an issue of the computer overheating (how could it cool down so quickly with only a restart?). 2. Sometimes it skips the freeze/whirring noise/blackout and just goes straight to the scrolling problem. My question is: WHAT IS CAUSING THE PROBLEM AND HOW DO I REPAIR IT? System information: Intel Pentium 4 CPU 2.40GHz 512 MB of RAM Microsoft Windows XP Professional Version 2002 Service Pack 2 Thanks! |
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There is no answer at this time. |
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Subject:
Re: "Scroll Scunch": What's causing this and how to I fix it?
From: hardtofindbooks-ga on 12 Jan 2006 16:01 PST |
It might be useful to know some more detail on your system. Motherboard and Videocard, etc. |
Subject:
Re: "Scroll Scunch": What's causing this and how to I fix it?
From: manuka-ga on 12 Jan 2006 16:26 PST |
Some things you can try: - Test your memory. Well, your computer's memory. ;-) I recommend memtest86+ from www.memtest.org. - Have a look at your mainboard. Check that the memory and video card are seated properly (actually, check everything while you're there). Also check the capacitors on the mainboard. If any of them are bulging (or worse, leaking) you need to replace the mainboard. - Try lowering your video card's accelerator settings (Display Properties > Settings > Advanced > Troubleshoot). |
Subject:
Re: "Scroll Scunch": What's causing this and how to I fix it?
From: gte4289-ga on 12 Jan 2006 17:09 PST |
Thanks. The video card is: NVIDIA GeForce4 MX 440, 128.0 MB |
Subject:
Re: "Scroll Scunch": What's causing this and how to I fix it?
From: oneiris-ga on 18 Jan 2006 18:36 PST |
Your video card is the problem. GO to the NVIDIA website and try to update the drivers in the downloads section. If this does not fix your problem change your video card. With regular usage, video cards can ?burn out?. It is a simple fix; purchase a new ?AGP? video card. Check the specifications to determine you minimum system requirements. Consult the installation instructions. Open your computer, carefully remove the old card, and install the new. Update the software with the included CD. This hardware should automatically function. This should fix any problems. All directions on installation are included with the purchase of the card. I had an extremly similar issue. |
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