Help! I need to find a technical support service by phone for a
pre-paid year (+ or -) that can "walk me through" trouble shooting and
repairing problems.   I have several computers in a home office (since
Hurricane Katrina destroyed my office in New Orleans) and I regularly
have all kinds of computer issues.  Currently I have a real head-ache
issue with one computer which is giving me all kinds of error messages
and, new today, won't recognize the super G wireless MIMO card I
installed today.  Ideally, someone or some companies (like consumer
reports or some IT magazine(s)) have researched what tech support
companies are out there, know what they are doing, and charge
reasonable rates (preferably unlimited over time periods, e.g., one
year, or some other modestly priced way of being a reliable go-to
source for help).
   Thanks!

http://www.pcworld.com/reviews/article/0,aid,119574,00.asp Here are ratings
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From www.smartcomputing.com

This looks like your best paid option
http://www.pcpinpoint.com/

I know you're willing to pay, but I think you should check out VirtualDr.com.

Read my Comment here:
http://answers.google.com/answers/threadview?id=603437

Yahoo search Jetulan. A very informative technical support group.

Although prepaid and admin are usually local services. 
Some are nationwide such as Halifax or Pomeroy

You can easily get a tech onsite anytime here:
www.onforce.com