Hi GA people,
I've noticed quiet a few questioners are asking about the authenticity
about some sites and you guys seem to be pretty good at finding out if
they are real or scammers.
Well, I think I've been "had"......
Two weeks ago, I order a product from this site:
http://www.starnamer.org/index.htm
I paid extra $$$ for "priority delivery" which they said would take
3-4 business days after my product left their facility in NJ.
Yesterday, I tried to call the 800 number on their website, but the
person I spoke to said this number is just for order taking and that
they could not "track" my order.
I subsequently sent 2 requests about my order status/whereabouts, via
their "contact us" link...
No response to date.....
I'm getting really worried now as I spent a fair amount of money on
this product, which was to be a birthday gift for a special person :(
Could someone check out this site and let me know if its legit or not?
Thanks so much in advance,
( a worried ) Steph53 |
Request for Question Clarification by
scriptor-ga
on
18 Jan 2006 16:46 PST
Dear Steph53,
I decided not to post an answer you'd have to pay for, but rather some
advice that may prove useful. Should it help, you can always let me
know and I can make it an answer; should it prove useless, you have
not lost anything.
I checked the background of StarNamer and found out that the founder
and owner is one Glenn Conti, who also owns the CD/DVD duplication
company Princeton Disc. And that's not all: StarNamer's address (600
Bay Avenue in Point Pleasant Beach, NJ) is also the address of the
Princeton Disc headquater. The New Jersey corporation database lists
"StarNamer" only as a registered NJ trademark, but not as a company.
And owner Glenn Conti's personal website (not listed here for privacy
reasons - it includes his residential address) has a link to
StarNamer. Therefore, I assume that StarNamer is only a subsidary of
Princeton Disc.
I suggest that you use the Princeton Disc telephone number and insist
on being connected with someone responsible - after all, StarNamer is
located in the same building, owned by the same person.
Here are the Princeton Disc telephone numbers: 800-426-0247 (toll
free) or 732-892-5655.
If that leads to success, let me know!
Greetings,
Scriptor
|
Clarification of Question by
steph53-ga
on
19 Jan 2006 17:10 PST
Hi Scriptor...
I just left a message at that number.I'll let you know if they call
back by 4:30pm EST tomorrow. If they do, then feel free to post as
answer so you can get paid.
Right now, I'm at the point of cancelling my order. I called my Visa's
bank and started proceedings to reverse my charges. I will not be
accepting the package if/when it arrives and will return it to sender.
A tough lesson has been learned by me. After years of online purchases
with no trouble, I have now realized that indeed, there are some
"shady companies" out there.
Thanks all,
Steph53
|
Clarification of Question by
steph53-ga
on
23 Jan 2006 16:32 PST
Well, I have not heard back after leaving phone messages at the number
you provided, Scriptor.
I also have not received my package and it is now 2 weeks from the date I ordered.
I'll cancel this question as I plan to seek re-imbursement through my
VISA provider.
Thanks all,
Steph53
|