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Q: defragging pc ( Answered 4 out of 5 stars,   2 Comments )
Question  
Subject: defragging pc
Category: Computers > Operating Systems
Asked by: curtisss-ga
List Price: $15.00
Posted: 30 Nov 2004 10:47 PST
Expires: 30 Dec 2004 10:47 PST
Question ID: 436143
WHEN I TRY TO DEFRAG WITH XP DEFRAG I GET A MESSAGE THAT  THIS FILE--
G:\System Volume Information\_{BC9F3C70-F33F-48
FB-93C7-198E1A9B1607}\RP86 -- IS BAD CAN YOU HELP  TY DAVE

Request for Question Clarification by endo-ga on 30 Nov 2004 11:21 PST
Hi,

Please try running the disk checking utility first, then running defrag.
Instructions are below.

How to Perform Disk Error Checking in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;315265

Please let me know how it goes.

Thanks.
endo
Answer  
Subject: Re: defragging pc
Answered By: endo-ga on 30 Nov 2004 19:28 PST
Rated:4 out of 5 stars
 
Hi,

When Windows reports a disk problem, your best bet is to run the disk
checking utility.

To find information about a lot of problems concerning Microsoft
products, use the knowledge base at:

http://support.microsoft.com/

If you require any more help or information, please do not hesitate to ask.

Thanks.
endo
curtisss-ga rated this answer:4 out of 5 stars
answer  wasnt  complete  but them i didnt add that i couldnt run
chkdsk  but it did  get me  going in right direction ...  ty very much

Comments  
Subject: Re: defragging pc
From: emdee-ga on 30 Nov 2004 11:25 PST
 
Check this article, see if you can access the System Volume
Information folder on G:, through Windows Explorer.

http://support.microsoft.com/default.aspx?scid=kb;en-us;309531

As the article mentions.. 
System Volume Information folder is a hidden, system folder that the
System Restore tool uses to store its information and restore points.
There is a System Volume Information folder on every partition on your
computer.

If you had to take any steps to get the access to the folder, restart
the system and try defrag again.
Subject: Re: defragging pc
From: curtisss-ga on 30 Nov 2004 18:56 PST
 
i ran the disk checking utility in safe mode and  that  seems to have
done the  trick  ty... i used safe mode as it  wouldnt  run in  normal
 mode

thanks again

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