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Q: stupid aol triple bill charge ( Answered,   2 Comments )
Question  
Subject: stupid aol triple bill charge
Category: Computers > Internet
Asked by: krzysd-ga
List Price: $2.00
Posted: 30 Nov 2004 16:26 PST
Expires: 30 Dec 2004 16:26 PST
Question ID: 436310
aol charged me 3 times with TWX*AOLforBROADBAN as the transaction, i
cant find what that is anywhere
Answer  
Subject: Re: stupid aol triple bill charge
Answered By: kriswrite-ga on 30 Nov 2004 16:39 PST
 
Hello krzysd~

"TWX*AOLforBROADBAN" is a charge for Broadband access. Are the charges
all different figures? If so, that makes sense, because AOL for
Broadband makes three separate charges on your credit card: one for
taxes, one for AOL service, and one for additional high-speed,
Broadband access.

If you feel you've been billed three times in error, first contact AOL
customer service at 800-827-6364, or get live online help at:
http://help.channels.aol.com/article.adp?catId=3&sCId=303&sSCId=3031&articleId=217480

If you're unsatisfied with AOL's assistance, contact your credit card
company via telephone and dispute the charges.

Kind regards,
Kriswrite

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Comments  
Subject: Re: stupid aol triple bill charge
From: heavylee-ga on 02 Dec 2004 11:01 PST
 
I have a better long-term suggestion.

CANCEL YOUR AOL ACCOUNT
Subject: Re: stupid aol triple bill charge
From: petodoane-ga on 23 Feb 2005 11:00 PST
 
I don't eveb have broadband and I got charged 23.90!!!

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