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Q: American Bank ( Answered 5 out of 5 stars,   0 Comments )
Question  
Subject: American Bank
Category: Business and Money > Finance
Asked by: icbinb-ga
List Price: $5.00
Posted: 22 Jul 2002 09:04 PDT
Expires: 21 Aug 2002 09:04 PDT
Question ID: 43757
I need to find an e-mail address, telephone number or address for a
company in the United States of America.  This company has debited my
credit card and the only information I have is Ifund-Ezecash.  Could
you help me and please try and find out who these are.

Thank you and best regards,

Mr. Neil Swan.
Answer  
Subject: Re: American Bank
Answered By: knowledge_seeker-ga on 22 Jul 2002 10:15 PDT
Rated:5 out of 5 stars
 
Hi Mr. Swan,

EzEcash is (or was?) a payment service, similar to Pay-Pal, which
allows you to fund an account using your credit card and then use that
account to make online purchases.  They appear to be primarily
(although not solely) involved in the online casino business.

For charges to appear on your credit card, either you or someone with
access to your credit card number has opened an account with them.  If
you know that you have never opened such an account, you should
immediately contact your credit card company and stop payment (and
probably report your card stolen, since the number must be in
someone's hands).

EzEcash proves to be pretty slippery to contact  -- 

Their website is here, but offers little information.
http://www.ezecash.com/index.html

Beyond the homepage, their other pages are only available via Google's
cache:
http://216.239.51.100/search?q=cache:Zk-y1J3r3vAC:www.ezecash.com/ezecash/copyright.html+%22ezEcash+International+Ltd.%22&hl=en&ie=UTF-8

Going to the internet archives to their 1998 site I found the
following:
For questions regarding an ezEcash invoice or credit card charge,
contact info@ezecash.com
http://web.archive.org/web/19981202033818/http://www.ezecash.com/

I sent a test email to the above, just to see if it works, but nothing
has come back yet.

I searched for the owner of the domain name and came up with:

ezEcash International International Mail Forwarding, Apartado #4843
Santo Domingo, Districto 00000    DO

Domain Name: EZECASH.COM

Administrative Contact:
        Web Master    admin@ezEcash.com
        ezEcash.com International Inc.
        International Mail Forwarding, Apartado #4843
        Santo Domingo, Districto 00000
        DO
        Phone: +1 (809) 549-1084 
        

Other users have had difficulties with this company -- 

http://www.mycasinopinions.com/product/3292.htm
http://www.mycasinopinions.com/review/17246.htm

This is the company that gave the above complainant the phone number
for EzEcash
http://www.egyptia.com/egyptia/english/baseindex_popup.html

I hope that helps you figure out why these charges are on your credit
card. If there is anything here that I haven't explained clearly,
please feel free to ask for clarification.

--K~

Search Terms:
Ezecash
://www.google.com/search?hl=en&lr=&ie=ISO-8859-1&q=Ezecash&btnG=Google+Search

Request for Answer Clarification by icbinb-ga on 24 Jul 2002 04:50 PDT
Have you had a reply from your test e-mail as I have had not had any responce yet?

Clarification of Answer by knowledge_seeker-ga on 24 Jul 2002 06:56 PDT
Hi Mr. Neil,

Thank you so much for the many stars!

No, I haven't received a response to my email. Nor has it been
rejected and returned, so the account must still be active. Whether
anyone actually reads the email or not is another question.

If by any miracle they respond to me, I'll put a quick note here to
let you know.

Best of luck and thank you again. 

-K~

Clarification of Answer by knowledge_seeker-ga on 26 Jul 2002 20:16 PDT
Hey Mr. Swan, 

Look! They responded!

***********************

Dear, 

Yes, we are still in business.

Please let us know how we assist you.

If you should need further assistance, please feel free to contact us
at info@ezecash.com We will assist you with any information needed.

Sincerely,
Chris Russell
Payment Processing
Customer Service Center
800-773-4829

***************************

There you go, a name and number. Good luck! 

-K~
icbinb-ga rated this answer:5 out of 5 stars
Thank you very much for your excellent work.  You have been a great
help even though they will not answer my e-mails.

Thank you and best regards,

Mr.Neil Swan

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