Dear tucson-ga,
It is not the customer's responsibility to install a Service Network
Interface. The service provider, in your case Qwest, must install the
SNI at the demarcation point of the residence.
"Qwest will provide a Standard Network Interface (SNI) or a
registration jack at the demarcation point - the authorized access
point for connection to the Qwest network. The SNI is mounted in a
visible and accessible location.
"The demarcation point will be placed within 12 inches (or a similarly
reasonable distance) of the protector or regulated facility in
accordance with Qwest policy and FCC docket 88-57."
Qwest: Wholesale: Public Access Lines: Provisioning and Installation
http://www.qwest.com/wholesale/pcat/resalepal.html#pro
As for the demarcation point, the Federal Communications Commission
(FCC) mandates that it be located within 30 cm of the protector owned
by the service provider or at the minimum point of entry (MPOE),
depending on circumstances. Note especially that your service
provider, Qwest, must "make available information on the location of
the demarcation point within ten business days of a request from the
premises owner." If Qwest fails to do so, then "the premises owner may
presume the demarcation point to be at the MPOE," which is defined as
"the closest practicable point to where the wiring crosses a property
line or the closest practicable point to where the wiring enters a
multiunit building or buildings."
" (a) Facilities at the demarcation point. Carrier-installed
facilities at, or constituting, the demarcation point shall consist of
wire or a jack conforming to the technical criteria published by the
Administrative Council for Terminal Attachments.
(b) Minimum point of entry. The ``minimum point of entry'' (MPOE) as
used herein shall be either the closest practicable point to where the
wiring crosses a property line or the closest practicable point to where
the wiring enters a multiunit building or buildings. The reasonable and
nondiscriminatory standard operating practices of the provider of
wireline telecommunications services shall determine which shall apply.
The provider of wireline telecommunications services is not precluded
from establishing reasonable classifications of multiunit premises for
purposes of determining which shall apply. Multiunit premises include,
but are not limited to, residential, commercial, shopping center and
campus situations.
(c) Single unit installations. For single unit installations
existing as of August 13, 1990, and installations installed after that
date the demarcation point shall be a point within 30 cm (12 in) of the
protector or, where there is no protector, within 30 cm (12 in) of where
the telephone wire enters the customer's premises, or as close thereto
as practicable.
(d) Multiunit installations. (1) In multiunit premises existing as
of August 13, 1990, the demarcation point shall be determined in
accordance with the local carrier's reasonable and non-discriminatory
standard operating practices. Provided, however, that where there are
multiple demarcation points within the multiunit premises, a demarcation
point for a customer shall not be further inside the customer's premises
than a point twelve inches from where the wiring enters the customer's
premises, or as close thereto as practicable.
(2) In multiunit premises in which wiring is installed, including
major additions or rearrangements of wiring existing prior to that date,
the provider of wireline telecommunications may place the demarcation
point at the minimum point of entry (MPOE). If the provider of wireline
telecommunications services does not elect to establish a practice of
placing the demarcation point at the minimum point of entry, the
multiunit premises owner shall determine the location of the demarcation
point or points. The multiunit premises owner shall determine whether
there shall be a single demarcation point location for all customers or
separate such locations for each customer. Provided, however, that where
there are multiple demarcation points within the multiunit premises, a
demarcation point for a customer shall not be further inside the
customer's premises than a point 30 cm (12 in) from where the wiring
enters the customer's premises, or as close thereto as practicable. At
the time of installation, the provider of wireline telecommunications
services shall fully inform the premises owner of its options and rights
regarding the placement of the demarcation point or points and shall not
attempt to unduly influence that decision for the purpose of obstructing
competitive entry.
(3) In any multiunit premises where the demarcation point is not
already at the MPOE, the provider of wireline telecommunications
services must comply with a request from the premises owner to
relocate the demarcation point to the MPOE. The provider of wireline
telecommunications services must negotiate terms in good faith and
complete the negotiations within forty-five days from said request.
Premises owners may file complaints with the Commission for resolution
of allegations of bad faith bargaining by provider of wireline
telecommunications services. See 47 U.S.C. 208; 47 CFR 1.720 through
1.736 (1999).
(4) The provider of wireline telecommunications services shall make
available information on the location of the demarcation point within
ten business days of a request from the premises owner. If the provider
of wireline telecommunications services does not provide the information
within that time, the premises owner may presume the demarcation point
to be at the MPOE. Notwithstanding the provisions of Sec. 68.110(c) of
this part, provider of wireline telecommunications services must make
this information freely available to the requesting premises owner.
(5) In multiunit premises with more than one customer, the premises
owner may adopt a policy restricting a customer's access to wiring on
the premises to only that wiring located in the customer's individual
unit that serves only that particular customer."
Hallikainen: FCC Rules: FCC 68.105
http://kauko.hallikainen.org/FCC/FccRules/2003/68/105/
Furthermore, note that the customer's responsibility extends only to
the wiring that leads from the demarcation point to the premises. The
SNI and all equipment beyond it, including the protector, belongs to
Qwest.
"The subscriber and/or premises owner may install wiring on the
subscriber's side of the demarcation point, and may remove,
reconfigure, and rearrange wiring on that side of the demarcation
point including wiring and wiring that may
have been installed by the carrier. The customer or premises owner may
not access carrier wiring and facilities on the carrier's side of the
demarcation point. Customers may not access the protector installed by
the provider of wireline telecommunications. All plugs and jacks used in
connection with inside wiring shall conform to the published technical
criteria of the Administrative Council for Terminal Attachments. In
multiunit premises with more than one customer, the premises owner may
adopt a policy restricting a customer's access to wiring on the premises
to only that wiring located in the customer's individual unit wiring
that serves only that particular customer."
Hallikainen: FCC Rules: FCC 68.213
http://kauko.hallikainen.org/FCC/FccRules/2003/68/213/
To recapitulate, the SNI is not the customer's responsibility. The
service provider, Qwest, must install the SNI at the demarcation point
for the residence. As per federal regulations, the demarcation point
must be located within 30 cm of the Qwest protector or of the point
where the telephone wire crosses the property line. The customer may
not tamper with the SNI or with any other equipment on the service
provider's side of the demarcation point. For further details, consult
the documents containing the above excerpts.
Regards,
leapinglizard |
