Hi
I hope someone can help me with this (might be a bit of a head wrecker though).
I used to work with databases a while back, and have just returned to
working with them. Alas I'm a bit rusty.
My problem, is that I want to create a form that allows admin people
to quickly record reported user errors. The object is to record the
error and how long it took to resolve the error.
There are 3 categories of error (a,b,c) for 3 different applications
(x,y,z). A is a serious error, b is not so serious and c is trivial.
Each error category can have an unlimited number of error
descriptions. E.G. a category A error might be a 'system error that
requires a rebuild' or a 'corrupt database message, requiring instant
repair and server downtime' and so on. (these error descriptions will
not necessarily be the same for each application).
On the form, I want the user to be able to select the application
(x/y/z) from a drop down menu and then pick the category of error from
a dropdown menu (a/b/c). Finally and this is the hard bit (for me
anyway), I want the user to get a dropdown of the applicable error
descriptions. The descriptions are different according to the
application chosen. So the combo box would somehow be able to know
what application and categories were chosen and filter the
descriptions accordingly. It should also be possible to manually enter
a unique error description that doesnt appear on the list in the combo
box.
Don't know if this make sense.. appreciate your help
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