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Subject:
Error "cyclic redundancy check" while accesing an outlook .pst file.
Category: Computers > Software Asked by: saffyali-ga List Price: $12.00 |
Posted:
10 Feb 2006 11:42 PST
Expires: 12 Mar 2006 11:42 PST Question ID: 444240 |
One of my outlook files (.pst) seems to have gone corrupted. This could have happened due to a couple of reasons 1) The file size was touching 2GB 2) My laptop abruptly shutdown when outlook was running which could have caused the corruption. The system does not even allow me to copy the file (the file name is "OLD") to a backup location. It says "cannot copy OLD: Data error (cyclic redundancy check)." Please suggest a solution to repair the file (its a .pst) / recover my mail from the file. Thanks, Saffy |
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There is no answer at this time. |
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Subject:
Re: Error "cyclic redundancy check" while accesing an outlook .pst file.
From: feldersoft-ga on 11 Feb 2006 12:35 PST |
An abrupt shutdown while outlook was running probably caused the corruption. Have you run scandisk or chkdsk? I would suggest you do so, then try copying the file. |
Subject:
Re: Error "cyclic redundancy check" while accesing an outlook .pst file.
From: saffyali-ga on 14 Feb 2006 23:44 PST |
Yes. An abnormal shutdown created the problem. scandisk - I can't locate this file on my C drive. I'm running windows XP. chkdsk - ran this (no errors were reported) and then tried copying the file. File copy returned the same error. |
Subject:
Re: Error "cyclic redundancy check" while accesing an outlook .pst file.
From: grthumongous-ga on 16 Feb 2006 05:48 PST |
I believe it would be prudent to rule out physical media damage which unfortunately can result from a hard shutdown. Sometimes called a head crash. If the drive was accessing a block of data inside the PST at the time of the abnormal shutdown then one or more sectors constituting the PST could be rendered unreadable. The poorly doumented Windows chkdsk can detect logical inconsistencies in file structures but doesn't detect (all) physical media problems. The following utility from Hitachi can detect physical media problems on Hitachi drives (for sure) and possibly on other manufacturer's modern drives as well. Read the manual. It has quick tests and more thorough ones. These are both safe. However it also has a low level formatter (eraser) so do *not* run it. http://www.hitachigst.com/hdd/support/download.htm#DFT Your drive's manufacturer may also have a similar utility for their drive. See also S.M.A.R.T. status |
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