I HAVE A AUDIOVOX PPC 4100 PHONE THAT SAID ENTER UNLOCKAP CODE. I
ENTERED THE WRONG CODE 10 TIMES. NOW SCREEN HAS 2 ARROWS AND AN X AT
THE TOP AND WILL NOT MAKE ANY CALLS. GOT NEW SIM CARD BUT PHONE STILL
WONT MAKE OUTGOING CALLS HAS THE SAME X AT THE TOP.. HOW DO I FIX THIS
PROBLEM

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Clarification of Question by repoman-ga on 19 Dec 2004 12:59 PST

I do have the PUK codes but dont know where to put them in.

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Clarification of Question by repoman-ga on 19 Dec 2004 13:00 PST

I also need to know how to FLASH the bios of the phone..

If you were talking about the SIM unlock code to unlock the phone for
use on other service providers, you have temporarilly immobilized your
phone. You must call the service provider (AT&T/ Cing) and request the
PUK (Personal Unlock Key). This will get you back to where you started
and will still need the unlock code to use the device with another
network
If you are talking about the phone's security code... its going to be
a little more difficult. Entering in the wrong security code that many
times can completely lock up the phone... It may have to be sent to
the manufacturer or to a technician to have the firmware reflashed to
the phone... This is the mobile equivalent of reinstalling your
operating system on your computer after a crash. Good luck

I have the PUK codes but i do not know where to enter them.. I had 10 attempts 
to get a UNLOCKAP code right but it was not right.. then it totaly
locked the phone.. How do i enter the PUK code or FLASH the bios of
the phone??