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Q: consumer reviews of residential vinyl fencing and fence contractors, w/dc area ( No Answer,   1 Comment )
Question  
Subject: consumer reviews of residential vinyl fencing and fence contractors, w/dc area
Category: Family and Home > Home
Asked by: rustysmif-ga
List Price: $150.00
Posted: 24 Jul 2002 08:43 PDT
Expires: 23 Aug 2002 08:43 PDT
Question ID: 44573
I am researching having vinyl fencing installed around my home. I
would like to find consumer reports reviews from that or similar magazines and
from home owners themselves of residential vinyl fencing in the
northern virginia-washington dc area. What do you like and dislike about the
material and your fence contractor? Is it as maintenance free as it is
advertised to be? In 20-20 hindsight, would you have the same kind of
fence installed by the same contractor? thank you.

Request for Question Clarification by guillermo-ga on 27 Jul 2002 14:42 PDT
Dear Rustysmif,

I’ve been researching for three days, almost full time, on your
question, and I’ll summarize what I’ve found.

I can provide you a list of about twenty contractors, at or close to
DC area –either Virginia or Maryland. Some of them were provided by an
organization of the industry –what implies adherence to certain
standards and ethic codes. Others were verified by me at the website
of a major NGO focused on customer-business relationship improvement,
with reports based on customer complaints, their treatment by the
company and their final resolution.

A few have been found in a customer rating/commenting online service,
but they had no comments yet. And on a five stars rating system, they
all were rated one star. I wonder if it meant actual customer rating,
or no rating yet instead. I asked them by email, and am waiting for
their reply.

Instructive documents on how to select and hire contractors are
available too, including the recommendation of asking contractors for
recent customers, and suggested items to ask them.

For one nationwide vinyl fence wholesaler I found customer feed-back
available at there own website. Despite you asked clearly for
contractors, as you’re concerned by the performance of the material
itself I thought you could find it interesting as well.

Additionally, I can give you a URL where you can purchase a
downloadable PDF document with standard specs for rigid vinyl for
fences. Its price is $30, and may give you an objective perspective of
what you can expect from the material. A document summary is available
so you can evaluate if it really interests you.

I started my research focusing on customer reports on contractors, as
you asked. I found several online services offering it, but actual
customer reports on fencing, around your area, weren’t available. As I
assume that your concern must be to verify contractor reliability, may
be you find the information I described useful for that purpose. If
this is the case, please let me know and I’ll post it as an answer.

Best regards,

Guillermo

Request for Question Clarification by guillermo-ga on 31 Jul 2002 12:00 PDT
Dear Rustysmif,

I assume you haven’t seen my clarification request. Never mind. I’ve
been wondering whether to post an answer even without your reply, or
just wait and see – maybe a fellow researcher could find direct
customer reports as you wish. I’ve chosen the second option, for I
can’t claim for the money you offer, giving you something that isn’t
exactly your request –even though I may consider it’ll match your
need- unless you explicitly agree. However, I’ll still be keeping an
eye on this question, so if it remains unanswered, you can always
reply my first clarification request.

Best regards,

Guillermo
Answer  
There is no answer at this time.

Comments  
Subject: Re: consumer reviews of residential vinyl fencing and fence contractors, w/dc area
From: 4keith-ga on 02 Aug 2002 08:33 PDT
 
8-2-2002

Unfortunately, the CONSUMER REPORTS website (www.consumerreports.org)
database has not done any research on the topic of vinyl fencing,
since that is too narrow a category and not too many members of the
public would be interested in that.

What you can do is to contact 3 of the local vinyl fencing companies
in your area and ask them for the names and addresses/phone numbers of
2 clients of theirs who hav had work done, and then contact those
people to look at the quality of work done, and also check out each
fencing company with the local Better Business Bureau to see if there
are any complaints registered against them.  Or, alternately, place a
small classified ad in your local newspaper asking for
recommendations/referrals from people who are highly satisfied with
the fencing they have had installed.

SINCERELY,
4keith-ga

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