I have tried changing security level, disarming internet security, and
just typing in the ip address and my home computer will not let me get
on ask.com. any ideas?

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Request for Question Clarification by denco-ga on 03 Jan 2005 11:49 PST

Howdy detclouseau-ga,

Who are you using for internet access?  Is it dialup, DSL, etc. access?

Thanks!  denco-ga - Google Answers Researcher

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Clarification of Question by detclouseau-ga on 03 Jan 2005 14:31 PST

I am using internet explorer 6 and i have sbcyahoo dsl for conection

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Request for Question Clarification by denco-ga on 03 Jan 2005 19:55 PST

Howdy detclouseau-ga,

I appreciate your patience with this diagnostic process.

In Internet Explorer, please go to Tools (at the top) and then go to
Internet Options.  Once there click on "Delete Cookies..." and then
click on OK when it ask if you want to delete the cookies.  Once that
is done, click on the "Delete Files..." button.  Again, click on the
OK button.  This second step might take some time to finish, so don't
worry if it does.  Once this is done, try going to the ask.com site.

Thanks!  denco-ga - Google Answers Researcher

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Clarification of Question by detclouseau-ga on 03 Jan 2005 22:35 PST

i treid clearing out cookies and files but it still won't let me go to
ask.com i tried from google and it found the link but would not open
it.

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Clarification of Question by detclouseau-ga on 04 Jan 2005 11:00 PST

I have a router and the ip address is 192.168.1.1 so you were right.
Now what my friend???

use google

I tried google. it still didn't go to ask.

This sounds like an IP problem, ask.com has it?s IP Range on
192.***.***.***, There?s no problem with this, however,  the private
IP range is 192.168.***.***  This coincidence which may be the route
of your problem

Sometimes when people are trying to secure access to their networks
they block the private network range e.g 192.168.***.***

In your case you may have blocked access to the whole range 192.***.***.***

Does your DSL modem/router have an interface e.g http://192.168.0.1 ?

I had this same problem with a few websites awhile back.  I had to run
"winipcfg" and release the IP addresses and then renewed all of them
and I was able to visit the sites that I had previously been unable
to.  I hope this helps.

I am not familiar with the sbcyahoo router; however, all DSL routers
work on the same basic principal.

Log into your interface, the username and password would have came
with the routers documentation. Look for a filters menu, this should
contain a ?Mac filter?, Inbound IP filter?,  ?Outbound IP Filter? and
?Domain filter?

Check the Domain filter for ask.com, if that is empty then disable the
filters and see if it works then.

Open command prompt and type 
ping ask.com and see what reply you get.

If it says host not found then it means your DNS server has some problems.

It is also possible that to promote yahoo's own search engine, yahoo
might have blocked ask.com on its own DSL. If yahoo did this then you
need to call at their customer support and get this issue resolved.

If yahoo has disabled it, then you can use anonymizer.com website and
you can buy their proxy package and surf the ask.com through them if
your ISP blocks you.

- Akash Kava
Our free IMAP/POP3 service at http://www.evenmail.com

i did the ping and it tried 4 times and timed out each time. does that
mean they blocked it?

if reply of ping is "request timed out" that means yahoo or any
firewall has blocked it.

if ping reply is "host not found" that means your or yahoo's dns
server has problems.