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Subject:
jpegs that will not open on email
Category: Computers Asked by: janiceashby-ga List Price: $5.00 |
Posted:
04 Jan 2005 15:33 PST
Expires: 03 Feb 2005 15:33 PST Question ID: 451941 |
When I send JPEG images to people, the images are supposed to appear on the message page as they open the email. I get them from other people like that. Some recipients can do this, and others cannot. I have many friends in South Africa. Many South Africans cannot. They either have to go to a separate attachment file and open it there, or more often than not, they cannot open the attachment at all. Is there another more reliable format for me to save images in than jpeg? Might it be the settings on peoples individual computers? Most people have dialup systems in South Africa. Is it something to do with that perhaps? I have a Mac. The problem seems to be both with recipients who use Macs or PCs. I would value answers and solutions please. |
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There is no answer at this time. |
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Subject:
Re: jpegs that will not open on email
From: pinkfreud-ga on 04 Jan 2005 15:46 PST |
Some of the recipients may have higher security settings than others. I have configured my email program not to open attachments automatically. I'm sure I'm not the only one doing this. |
Subject:
Re: jpegs that will not open on email
From: seibernaut-ga on 04 Jan 2005 20:33 PST |
Let's do some forensic investigation first. When you said that the jpeg image should appear in the message area, I'd assume that you must be using either rich text or HTML format and not plain text, am I correct ? You could try to solve the problem by setting your edited message to be sent, to HTML. I've ever solved similar problems by doing so. |
Subject:
Re: jpegs that will not open on email
From: frde-ga on 06 Jan 2005 09:02 PST |
Are your friends Nigerian ? |
Subject:
Re: jpegs that will not open on email
From: phossil-ga on 06 Jan 2005 12:28 PST |
You should check if you're sending the mails in HTML format (Outlook, etc) and the security level in them. If you are ok, then the recipients dont receive in the same format (plain text) and they need the attachment for view the files. I hope it helps. Phossil |
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