I am having a problem connecting to my remotely hosted website with
*any* FTP client software, on a system running Windows XP. For the
record:
1. The software is configured for PASV (passive) mode, so as not to
get tripped up by the XP firewall;
2. The problem does not appear to be with the software or
configuration of the
software - WS_FTP LE, configured in exactly the same manner,
successfully connects from Windows 2000.
3. The problem is not with the remote webhost - I can connect to the
webhost and successfully transfer files, using different systems
(including Fetch on a Mac, which works flawlessly).
4. The software appears to connect then immediately disconnect from
the remote host, then issuing a "connection failed" error.
5. The account name, user name, and password are correct. Double,
triple, and quadruple checked. And then re-verified.
6. I hate XP and strongly recommend that everybody here buy Macs, but
I recognize that the underlying problem may nonetheless be with the
user. ;-)
I need to know what the problem is and how to fix it. Ask for all the
clarification you need. |
Request for Question Clarification by
wengland-ga
on
26 Jul 2002 14:43 PDT
Can you cut-n-paste the log when you attempt the connection? That'll
be most helpful...
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Clarification of Question by
expertlaw-ga
on
26 Jul 2002 21:08 PDT
I don't think it will be helpful:
Connected to 208.xx.181.xxx port 21
! Connection failed example.com
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Clarification of Question by
expertlaw-ga
on
26 Jul 2002 21:10 PDT
When I tried secret901-ga's suggestion, as outlined below:
ftp> open example.com
Connected to example.com.
Connection closed by remote host.
ftp>
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Clarification of Question by
expertlaw-ga
on
27 Jul 2002 09:50 PDT
Following tomh-ga's suggestion of shutting off the XP firewall
allowed me to connect. So if he is a researcher he can now claim his
prize.
If not, and another researcher wishes to follow up with how to
reconfigure the XP firewall so as to allow it to be enabled while not
causing this problem, that question remains open.
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Request for Question Clarification by
secret901-ga
on
28 Jul 2002 04:18 PDT
The problem with your connection to the server may stem from Windows
XP's refusal to respond to PING requests that the FTP server sends to
your computer to make sure that your computer exists. Instead of
disabling the Internet Connection Firewall (ICF), you can configure it
to accept PING requests instead:
1. Right click on the connection where the ICF is enabled
2. Choose properties
3. Choose the advanced tab
4. Click settings
5. Choose the ICMP tab
6. Check "Allow incoming echo request"
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Clarification of Question by
expertlaw-ga
on
28 Jul 2002 08:42 PDT
That's a good thought. Unfortunately it didn't work. (And, "just in
case", I enabled all features under ICMP, figuring that if that worked
I could then work backwards to figure out which feature was at the
root of the problem. I also disconnected and reconnected to be sure
that the changes took effect. Still no luck - so it seems safe at this
juncture to rule out the ICMP settings.)
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Request for Question Clarification by
secret901-ga
on
28 Jul 2002 13:10 PDT
Windows XP has a Remote Help feature that enables other users with
Windows XP to remotely connect to your computer to see what's wrong.
This feature can be enabled and you can send someone you know with an
invitation to access your computer. It is relatively safe, since you
can drop the connection any time, and you can see exactly what the
remotely connected user is doing. If you'd like, you can let me
access your computer. secret901@yahoo.com
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Clarification of Question by
expertlaw-ga
on
29 Jul 2002 14:22 PDT
I would prefer to try to resolve this without allowing third parties
to access my computer.
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