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Q: computer run time error ( No Answer,   2 Comments )
Question  
Subject: computer run time error
Category: Computers > Operating Systems
Asked by: goumba-ga
List Price: $5.50
Posted: 15 Jan 2005 10:01 PST
Expires: 14 Feb 2005 10:01 PST
Question ID: 457683
Hello Expert Researcher and Answer Person
Every time I log on to MSN money-porfolio and downloading the tool box
and log in,I get this message    "Microsoft Visual Basic C++ Runtime
Library"
"Runtime ErrorC:\Programfiles\InternetExplorer\Explorer.EXE"
 " abnormal program termination"
I have never incounted this problem until MSN people stated that I
needed a update. When I did this error message accured
I don't know how to correct this problem. Could some one help me please?
Thank You for you expert time and consideration
Goumba

Request for Question Clarification by denco-ga on 15 Jan 2005 11:36 PST
Howdy goumba-ga,

Do you use AOL to access the internet?  Thanks!

Looking Forward, denco-ga - Google Answers Researcher

Clarification of Question by goumba-ga on 17 Jan 2005 06:32 PST
denco-ga
Thank you for your responce
No I do not have AOL nor use it. I have IE 6.0 win 98 second addition
Ihave been reading forums regarding this matter
Typicial-- http://malektips.com/ubb/Forum/HTML/000138.html
Most seem to talk about "Common name" of which I can't seem to find
anywhere on my machine
I have used add-ware to check for any virus, all seems to be clean
I look forward to your responce
Thank You  Again
Goumba
Answer  
There is no answer at this time.

Comments  
Subject: Re: computer run time error
From: serkano-ga on 19 Jan 2005 08:40 PST
 
Major cause for such problems is a curropt file. Your Internet
Explorer file is currupt thats maybe due to Viruses or Data
curruption.

Here are the steps that I recommend you take immediately:
1. Close all unnecessary running programs.

2. Download and Install "Firefox" internet browser (Your Internet
Explorer is currupt, need to use a more reliable browser for the
moment).
-- http://download.mozilla.org/?product=firefox&os=win&lang=en-US

3. Run a Virus scan over the internet using Trend Micro's House Call
virus scanner using Firefox browser that you just installed:
-- http://www.trendmicro.com/en/home/us/enterprise.htm
-- Let it delete all Viruses/Trojans that are found.

4. Download and Install new version of Internet Explorer directly from
Microsoft's Download page:
-- http://www.microsoft.com/downloads/details.aspx?FamilyID=1e1550cb-5e5d-48f5-b02b-20b602228de6&displaylang=en

5. Try runninng Internet Explorer to see if it crashes again.

6. IF the problem continues, you either have to re-format your machine
and start a fresh installation. OR You could try and see if Firefox
can do the job for the moment. NOTE I recommend you upgrade to Windows
2000 at least.

Cheers
Subject: Re: computer run time error
From: goumba-ga on 19 Jan 2005 12:10 PST
 
Hello Sergano
Thank you for your responce also.
I have downloaded firefox prior to this G-plea for this problem and
have performed a typical problem solver as you sugested, However to no
avail.Therefor,Yes I have checked for any -all virus via several free
and pay virus programs,Yes I have removed and installed the newest
version of IE 6. Untilizing firefox browser and the like the error
still appears because the MSN investor toolbox is at there site. I am
now looking into multipal auto fill type filler programs and to see
how password effect the log on proceedure. This problem never exsisted
until I down loaded MSN upgrade for virus and other types of
protection.
However to format my hard drive respectively and start over would be
like to knock down my house and build a new one because I had a
blinking light.
Iam sure I will eventually resolve this issue, problems are only what we make them.
Thanks for you input.
Regards-Goumba

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