I'm having a lot of trouble with fonts on a particular computer. 
Specifically, punctuation marks (apostrophes, bullets, etc.) do not
always print.  To patch the problem, I have tried removing and
reinstalling the font from the CD.  I have also tried using a utility
to clear the font cache.  These methods seem to work for a while, but
I have to do it almost every single day.

I need to know the most efficient way to solve this
problem.  If it means reinstalling the OS, that's fine, but I don't
want to spend hours on that and then still have a problem.  On the
other hand, if there's a simple, 5-minutes solution, I would much
prefer that over reinstalling the OS!  The computer user is getting
frustrated with my multiple failings at fixing it.

The computer is a new G5 running OS 10.3.6.  I'm using FontAgent Pro
2.3.  This problem only pops up in Freehand MX.  So, you
can see I have several potential sources of the problem: the OS, the
user's profile, the font, the font manager, and the design
application.

Thanks!
Eric

If you're still in the 90-day warranty period, call Apple Tech Support.

i had this problem once and it turned out to be the printer.  Check
for an updated driver on the manufacturers website or try another
printer.

I have not called Apple Tech Support, yet.  Their service is great, as
long as the problem is reproduceable.  This font problem occurs often,
but not regularly.  I'm afraid I would spend hours and days going back
and forth with Apple, calling them every time it happens, and of
course having them "fix" it by telling me to restart the computer. 
Also, I failed to mention earlier that this computer is off-site, so I
can't monitor it all the time.  Remote access is not available.

I'll doublecheck the printer, but it happens even if I print to PDF,
by any method (Save as PDF, export to PS and Distill, etc.)

Thanks,
eric

There are known font problems with 10.3.6, the solution is to download
10.3.7 and that may end your problem. I am not familiar with
fontagent, but we experienced funky stuff like yours with the
puncuation with suitcase. So I am sure it is not the type handlers or
the program (freehand).


Jack E.

For anyone who runs across this on the web, I have not found a
sufficient answer to my question.  The problem seems to be with
Freehand MXa, and is listed as an "emerging issue" on their website at
http://www.macromedia.com/cfusion/knowledgebase/index.cfm?id=tn_18893
(technote 18893).

Their only solution is to convert to paths.  I will post more
information if I find it.

Thanks,
Eric