I am posting my logfile of hijackthis; can someone please tell me
which files are spyware and need to be removed?  Thank you.

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Clarification of Question by nockmdead-ga on 24 Jan 2005 07:54 PST

Logfile of HijackThis v1.99.0
Scan saved at 10:28:47 AM, on 1/23/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ACS.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter with SpeedBooster\NICServ.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
c:\Toshiba\Ivp\Swupdate\swupdtmr.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\EzButton\EzButton.EXE
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Toshiba\Toscdspd\TOSCDSPD.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter with SpeedBooster\OdHost.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter with SpeedBooster\WPC54Cfg.exe
C:\WINDOWS\System32\svchost.exe
C:\toshiba\ivp\ism\ivpsvmgr.exe
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\DOCUME~1\cliff\LOCALS~1\Temp\Temporary Directory 1 for
hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://toshibadirect.com/
R3 - Default URLSearchHook is missing
O2 - BHO: BTGrabObj Class - {00000000-F09C-02B4-6EC2-AD0300000000} -
C:\WINDOWS\BTGrab.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
- C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} -
C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} -
C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus -
{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton
AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI
Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [EzButton] C:\Program Files\EzButton\EzButton.EXE
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [Notebook Maximizer] C:\Program Files\Notebook
Maximizer\maximizer_startup.exe
O4 - HKLM\..\Run: [ksicrbrfsx] C:\WINDOWS\system32\zvuqtea.exe
O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe"
/server /startmonitor /deaf
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [toscdspd] C:\Program Files\Toshiba\Toscdspd\TOSCDSPD.EXE
O4 - HKCU\..\Run: [Instant Access] rundll32.exe EGDACCESS_1057.dll,InstantAccess
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: VirtuaGirl2.lnk = C:\Program Files\Vg\VirtuaGirl2.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O4 - Global Startup: Wireless-G Notebook Adapter with SpeedBooster
Utility.lnk = C:\Program Files\Linksys\Wireless-G Notebook Adapter
with SpeedBooster\Startup.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program
Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
- C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -
C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683}
- C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com
Configuration Class) -
http://activation.rr.com/install/download/tgctlcm.cab
O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} (Sinstaller Class) -
http://dm.screensavers.com/dm/installers/si/1/sinstaller.cab
O16 - DPF: {CE74A05D-ED12-473A-97F8-85FB0E2F479F}
(dlControl.UserControl1) - http://www.cinemanow.com/dlControl_3_0.CAB
O23 - Service: Atheros Configuration Service - Unknown -
C:\WINDOWS\system32\ACS.exe
O23 - Service: AOL Connectivity Service - America Online, Inc. -
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program
Files\Toshiba\Power Management\CeEPwrSvc.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program
Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co.,
Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec
Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NICSer_WPC54GS - Unknown - C:\Program
Files\Linksys\Wireless-G Notebook Adapter with
SpeedBooster\NICServ.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec
Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program
Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation -
C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation
- C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Swupdtmr - Unknown - c:\Toshiba\Ivp\Swupdate\swupdtmr.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\Security Center\SymWSC.exe